Customer Support Executive - Kolkata - Shining @ Shining Stars

Job Description

HELLO JOB SEEKERS!!

GREETINGS FROM SHINING STARS!

INVITING APPLICATIONS FOR CUSTOMER SUPPORT PROFILES FOR KOLKATA LOCATION.

SO THOSE WHO ARE LOOKING FOR CHANGE INTO THE SAME DOMAIN CAN APPLY.

IMMEDIATE JOINING + FIXED SALARY + TRAINING STIPENED

PROFILE: CUSTOMER SUPPORT EXECUTIVE

Role & responsibilities

• Overseeing the customer service process.
• Resolving customer complaints brought to your attention
• Conducting quality assurance surveys with customers and providing feedback to the staff
• Possessing excellent product knowledge to enhance customer support
• Establishing a positive rapport with all clients and customers via call
• Interacting with customers to ensure they have a desirable and sharable experience

Preferred candidate profile

• Any Graduate with excellent Hindi and English communication can apply
• Must be fluent in Hindi and English
• Must have positive thought process
• Must be comfortable working from office

SALARY: UPTO 15.5k in hand

SHIFTS: ROTATIONAL SHIFTS

INTERVIEW MODE: WALK-IN

####INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONNECT ON BELOW MENTIONED NUMBER####

AANCHAL SRIVASTAVA

8299143***

HR EXECUTIVE,

SHINING STARS ITPL.

#customersupport #customerservice #inbound #outbound #international #domestic #rotationalshifts #customercare #solvingqueries #customerhandling #bpo #voice

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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