Walk-in Drive (24th June) || Customer Support (voice) || Job Hai @ Info Edge

Job Description

We are seeking a proactive and detail-oriented Telecaller Operations to join our team. The role involves handling inbound and outbound calls, coordinating operational tasks, supporting customer queries, and ensuring seamless service delivery. The ideal candidate should possess excellent communication skills, strong organizational ability, and a customer-first mindset.

Key Responsibilities:

1.Make outbound calls to clients/customers for coordination, updates, and follow-ups related to operational activities.
2.Maintain accurate records of customer interactions, feedback, and updates in the CRM system.
3. Follow up with clients for documents, payments, or other operational requirements.
4. Adhere to quality standards and call scripts while maintaining a professional tone.

Key Skills & Requirements:

• Strong verbal communication in English/Hindi.
• Basic computer knowledge MS Excel, Email, CRM tools
• Ability to multitask, prioritize, and manage time effectively
• High level of accuracy and attention to detail

Working days: 6 days (Saturday WFH)
Free Shuttle available from metro station

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   Telecalling Voice Process Outbound Calling Communication Skills Customer Service Inbound Calls Convincing Power Outbound Process Voice Support Customer Handling Client Handling