Client Servicing|| 99acres|| @ Info Edge

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Client Servicing|| 99acres||

Info Edge
1 - 4 years
Noida, Gurugram
1 month ago
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Job Description

Role & responsibilities:

Act as a single point of contact for the paying customers and handle their entire life cycle from welcome call to renewal stage
Manage the coordination between the paying client and interested buyers/tenants by arranging conference calls and site visits, if they agree to meet after the call
Work closely with internal teams like activation support, graphic design, and back-end operations to ensure smooth customer experience
Pre-empt customer issues and proactively resolve them to ensure a seamless buying cycle for the customer
Own all escalations and quickly acknowledge, resolve and keep the customer in the buying cycle

Preferred candidate profile -

Minimum of 1 year of experience in a similar role
Strong communication and interpersonal skills to manage relationships with high-net-worth individuals
Excellent organizational and time management skills
Ability to work collaboratively with internal teams and external stakeholders
Good analytical and problem-solving skills to pre-empt and resolve customer issues

Shuttle Service is available from Botanical Garden Metro Station

Job Classification

Industry: Internet
Functional Area / Department: Sales & Business Development
Role Category: Sales Support & Operations
Role: Client Retention
Employement Type: Full time

Contact Details:

Company: Info Edge
Location(s): Noida, Gurugram

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Keyskills: Client Servicing Upsell Relationship Management Account Management Key Account Management Renewals Client Account Management

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Your name (*)

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Criteo (NASDAQ: CRTO) is the global commerce media company that enables marketers and media owners to drive better commerce outcomes. Its industry leading Commerce Media Platform connects thousands of marketers and media owners to deliver richer consumer experiences from product discovery to purchas...

Client Servicing|| 99acres|| @ Info Edge

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