Hiring For Day shifts/Technical
- Concentrix
- 0 - 3 years
- Bengaluru
- 2 months ago
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Job Description
WARM GREETINGS FROM RIVERA MANPOWER SERVICES!!
Hiring for International Voice process.
For more details contact below given number
Direct walk in to the clients place will not be entertained
NOTE-
* THE BELOW REQUIREMENT IS FOR THE CANDIDATES WHO ARE CURRENTLY IN BANGALORE.
* CANDIDATE SHOULD BE EXCELLENT IN COMMUNICATION.
For further details contact:
Samuel
8884496***
( whatsapp your CVs if the number is busy)
Openings available :
Process name : International Technical support.
Qualification : Graduates / Under Graduate
Salary : Max 4.2 LPA + incentives
Shift timings : DAY SHIFT'S
Location : BANGALORE
Experience needed : Candidates should have minimum 6 months of experience into international voice process/ International Sales /Client Servicing , candidates should be flexible to work with rotational shift , Candidates should be fluent in communication
Roles and Responsibilities:-
Customer Focus
- Take ownership of each customer while empathizing and prioritizing customer needs
- Resolve conflicts and manage customer expectations
- Determine customer needs and provide appropriate solutions through relationship building
Communication Skills
- Effective verbal and written communication with both external and internal customers
- Document customer account activities thoroughly and concisely
- Engage in interactive dialogue with customers through active listening
Problem Solving Skills
- Approach problems logically and with good judgment to ensure the appropriate customer outcome
- Make appropriate decisions on behalf of the customer quickly and effectively
- Effectively prioritize work to ensure efficiency
- Conduct research as needed
Analytical Skills
- Critical thinker and ability to exercise independent judgment
- Accuracy and attention to detail
- Required to abide by all applicable regulatory and department practices and procedures
Computer Skills
- Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools
- Fluency in Windows Operating Systems and Microsoft Office tools
Regards,
Samuel James
8884496***
Rivera Manpower Services.
Job Classification
Industry: BPO / Call CentreFunctional Area: BPO / Call Centre
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time
Contact Details:
Company: ConcentrixLocation(s): Bengaluru
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Concentrix
A wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), Concentrix is a leader in high-value global business services. It partners with its clients to deliver end-to-end customer engagement services, technology innovations, analytics, process optimization, and business improvements. The global ...
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