Branch Manager | Top International education @ Green Thumbs

Job Description

Job Roles & Responsibilities:
Overseeing the daily operations and performance of a branch, ensuring that the branch meets sales target.
Developing and implementing strategies to improve the branch's efficiency, quality, and profitability.
Ensuring compliance with the company's policies and procedures, as well as legal and ethical standards.
Preparing and analyzing reports on the branch's performance and progress.
Resolving any issues or problems that arise in the branch or with students.
Establish and maintain positive and productive relationships with counsellors/education consultants.
Manage and lead the team at the branch.
Coach and monitor the branch sales team so they achieve individual targets and team targets.
Efficiently manage clients during branch visits.
Hold presentations.
Work in collaboration with the Marketing and Digital Marketing team to help implement a strategy to maximize international student recruitment.
Identify training requirements for the team and individual members and work with the training team to deliver the required training.
Conduct process improvement meetings to address problems, issues, and other concerns of the team.
Apply and track appropriate sales metrics for the team and regularly report to senior management.
Represent the company during International Education Fairs and Events.
Contribute to develop the brands.
Meet deadlines and targets.
Possess a sales attitude.
Take care of branch infrastructure and collaborate with Admin and Facilities team to solve issues if any.

Qualification
Bachelors degree or above in any subject

Experience: Eight to ten years of work experience in Study abroad/Overseas Education
industry

Desired skills and requirement
Good command over English (verbal and written) and fluent with local language
Excellent leadership, communication, interpersonal, and customer service skills.
Strong analytical, problem-solving, and decision-making skills.
Ability to work under pressure and handle multiple tasks and deadlines.
Ability to use databases
Strong attention to detail
Good IT skills Internet, Windows environment, MS Office
Honesty, trustworthiness, respect for others, accountability & loyalty
Knowledge of the industrys best practices, trends, and regulations.

Employement Category:

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Keyskills:   branch administration branch handling overseas education branch management branch operations center head