Urgent Opening for Field Network Engineer at Internet Industry at Bangalore location
- 2coms
- 1 - 5 Years
- Kolkata
- 6 years ago
- Email to a friend
- Report this job
Job Description
Urgent Opening for Field Networking Engineer at Internet Industry at Bangalore locationPosition: Field Networking Engineer
Location: Bangalore
Experience; 1 to 6 years (Min 1 year Net working Experience ).
Salary: Up To 22K & Petrol Allowance
Qualification criteria-SSC/12+/ITI/Diploma/Any graduation.
Note - Must have a 2 wheeler with Valid Driving license or LLR.
JobProfile:
1. Complete Field Work.
2. Candidate would be travelling to customers place to rectify the faults & Installation in Network. (From Customer Switch box to end connection of customers place)
Most Expected issues in network would be:
1. Service issue due to Fiber Cut/Copper Cut.
2. Service issue due to improper Router Configuration.
3. Crimping Issues.
4. He should meet the daily targets given by the team leader.
5. Fiber splicing is involved.
6.Take proactive actions to reduce customer complaints from Chronic CX elements and should ensure this by rectifying the fiber connectivity, reduce fault/cut proneness and by ensuring quality of execution.
Roles & Responsibilities:
1. Assume overall responsibility for ensuring 99.99% Customer Uptime.
2. Ensure that the switches in the network are maintained as per norms.
3. Ensure support for timely connectivity for all the cross functional teams.
4. Maintain the network database and submit the required report to the reporting manager on regular intervals.
5. Attend customer complaints on field and give quality resolution within the TAT.
6. Provide timely resolution of technical complaints through analysis/ trouble shooting.
7. Monitor NMS through relevant application and take appropriate action based on the events.
8. Analyse repeat complaints and ensure implementation of corrective measures through escalations if required.
9. 100% compliance on safety and cardinal rules.
10. Responsible for process adherence.
11. Provide structured feedback to management to provide permanent solutions to improve service level.
Interested candidates can share their resumes to [HIDDEN TEXT]
Referyourfriendsaswell.
Thanks & Regards,
Keerthana
9160712***
2COMS Consulting Pvt Ltd
2COMS Consulting Pvt Ltd
Employement Category:
Employement Type: Full timeIndustry: ISPFunctional Area: IT- Hardware/Telecom/Technical Staff/SupportRole Category: Network EngineerRole/Responsibilies: Urgent Opening for Field Network Engineer at Internet Industry at Bangalore locationContact Details:
Company: 2COMS ConsultingLocation(s): Kolkata+ View Contact
Keyskills: echnical engineer field technician field network engineer network engineer Hardware networking male
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2coms
2Coms Consulting Pvt Ltd. Client is a leading provider of information technology, consulting, and business process services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), They combines a passion for client satisfaction,...
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