Senior Software Engineer - Bengaluru/Bangalore
- Walmart
- 5 - 10 years
- Bengaluru
- 2 months ago
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Job Description
- Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales
- Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities
- Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices
What will you do:
- You will be part of a global engineering team set up that caters to several businesses across the globe at Walmart.
- The team leverages/implements standard modules as well as builds custom developments that integrate with several systems meant for People related solutions.
- Your code / solutions could potentially enable millions of users achieve efficiency in their day to day processes and thus enable massive cost savings for Walmart.
- The role is of a ServiceNow engineer who is motivated to actively contribute to the design and development of ServiceNow HRSM Module along with Portal.
- The role is expected to make a difference to the product in terms of the design and contribute towards identifying technical risks and find solutions to various problems.
Your Responsibility shall include
- Lead cross-functional teams spread across geography to deliver complex program .
- Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities.
- Build, test and deploy cutting edge solutions at scale, impacting associates of Walmart worldwide.
- Interact with Walmart engineering teams across geographies to leverage expertise and contribute to the tech community.
- Be involved in the successful implementation by applying technical skills, to design and build enhanced processes and technical solutions in support of strategic initiatives.
- Ensuring delivery of reusable, testable, optimised, scalable and efficient code
- Design and implementation of low-latency, high-availability, and performant applications
- Implementation of security and data protection
- Translating business stories into tech deliveries, estimating LOAs, designs and wireframes into high quality code
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
- Work closely with the Product Engineering Managers, other Tech Leads/Architects and cross functional teams and follow established practices for the delivery of solutions meeting QCD (Quality, Cost Delivery) within the established architectural guidelines.
- Interact closely for requirements with Business owners and technical teams both within India and across the globe.
- Performs root cause analysis to prevent future occurrence of issues
- Writing and developing code, conducting unit testing, communicating status and issues to team members and stakeholders
- Update and maintain a comprehensive testing protocol for ServiceNow instance upgrades with the purpose to certify all applications for use after the upgrade completes
- Coordinate and solve complex technical data and transformation issues.
- Coach and guide team to deliver best quality implementation and support them in their growth
- Troubleshooting open issues and bug-fixes, enhancing design to prevent re-occurrences of defects, ensuring on-time delivery and knowledge transitions
- Troubleshoots business and production issues by reviewing and analysing information (for example, issue, impact, criticality, possible root cause)
- Driving proof-of-concept and implementing prototypes to validate ideas.
- Communicate and present solutions to leadership, collaborate with Architectural review board ServiceNow Platform teams to ensure compliance best practices are being followed
- Responsible for assessing bugs priority severity, effectively communicate to stakeholders.
- Create and maintain system design and operations documentation.
- Engage with 4iTB model across the globe to drive the agenda, understand priorities and lead towards delivering quality products.
- Need to be passionate to learn new technologies and also ability to quickly adapt to change.
- Be part of on-call rotation to support applications, identify issues and work towards resolution.
What you'll bring:
- You have a deep interest and passion for technology
- You love writing and owning codes and enjoy working with people who will keep challenging you at every stage
- You breadth and live large scale systems engineering
- You have strong problem solving, analytic, decision-making and excellent communication with interpersonal skills
- You are self-driven and motivated with the desire to work in a fast-paced, results-driven agile environment with varied responsibilities
- You will also have to provide technical leadership and mentoring to a small team of highly talented and motivated engineers to deliver these solutions with highest quality
- An Engineering Degree - B.E/B.Tech/MS/PhD in any stream - Computer Science preferred.
- 6+ years of experience as a Tech lead in design, development implementation of highly -scalable applications and platform development in product based companies or RD divisions using ServiceNow HR Service Delivery and Management.
- Strong proficiency in JavaScript, XML, CSS, HTML, Angular JS, jelly scripting, JSON, SOAP REST Web Services and thorough understanding of its core principles
- Hands-on experience working on ServiceNow HRSM Module - Creating Service Catalogs, Record Producers, Portal, Workflows and Orchestration
- Should have an understanding of ServiceNow development, including creation of Client Scripts, UI Policies, Business Rules, Script Includes, ACLs, Roles etc. Uni and bidirectional integration using SOAP and REST messages/web services and Mid Servers.
- Experience on ServiceNow recent features like Agent Workspace, Integration Hub, Manager s Hub, Advanced Work Assignment would be helpful.
- Experience around ServiceNow Performance Analytics, Virtual agent, AI/ML to improve user s experience would be appreciated.
- Understanding accessibility and security compliance
- User authentication and authorization between multiple systems, servers, and environments and especially on SSO process
- Demonstrated ownership for development and design of a few modules/features in a product.
- Hands on development skills to prototype technical solutions.
- Ability to adapt to change quickly, willingness to learn new and emerging technologies
- Good communication and interpersonal skills, ability to coach team members
- Awareness of Agile (Scrum) methodologies by using tools like JIRA, ServiceNow Confluence.
Benefits:
Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include Restricted Stock Units, paid maternity and parental leave, PTO, multiple health plans, and much more.
Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include Restricted Stock Units, paid maternity and parental leave, PTO, multiple health plans, and much more.
Minimum Qualifications
Option 1: Bachelors degree in computer science, information technology, engineering, information systems, cybersecurity, or related area and 3 years experience in software engineering or related area at a technology, retail, or data-driven company.
Option 2: 5 years experience in software engineering or related area at a technology, retail, or data-driven company.
Option 2: 5 years experience in software engineering or related area at a technology, retail, or data-driven company.
Preferred Qualifications
Customer Care, Customer Service, Information Technology, Project Management, Retail Operations, Support, Technical Strategy, Troubleshooting
Information Technology - CISCO Certification - Certification
Job Classification
Industry: IT Services & ConsultingFunctional Area: IT Services & Consulting
Role Category: Software Development
Role: Software Development - Other
Employement Type: Full time
Contact Details:
Company: WalmartLocation(s): Bengaluru
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Keyskills: Prototype Architecture Networking Project management XML HTML JSON Customer service Information technology Monitoring
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