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Opening Customer Care with 5 days working @ IGT Solutions

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 Opening Customer Care with 5 days working

Job Description

Role & responsibilities

Primary Job Responsibility:

  • Understands the various computer screens and how to utilize them effectively
  • Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff
  • Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
  • Adheres to all company and specific Contact Center policies and procedures
  • Completes any work as assigned by Management

Preferred candidate profile

Education and Essential Experience:

  • 6 months BPO or Travel experience
  • Bachelor's Degree or Undergraduate
  • Excellent Written and spoken communication, business technical writing
  • Computer Skills ability/experience using computer applications
  • Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts)
  • Open to work in a blended environment(Voice &Chat/Email)

Perks and benefits
Sap upto 32k

Interested candidates can reach out HR-Nancy_8884449120

Job Classification

Industry: IT Services & Consulting
Functional Area: IT Services & Consulting
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: IGT Solutions
Location(s): Bengaluru

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 Fraud Alert to job seekers!

₹ 2-4 Lacs P.A

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IGT Solutions

IGT Solutions (IGT) is a leading BPM, Technology and Digital Services and Solutions Company committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain.Established in 1998, with 100% focused on the Travel indus...