Hiring For Chat Support - Bengaluru/Bangalore @ IGT Solutions

Job Description

Job description
Dear All,
Greeting from IGT Solutions
We are hiring for Blended process and looking for immediate Joiners
Interested candidates can directly walk-in to our office.
Profile Summary
IGT is looking for Customer Care Executives. She/he will handle customer service inquiries and problems associated with the servicing of companys client base. Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints. Utilize computer applications to provide professional service
Primary Job Responsibility:
Understands the various computer screens and how to utilize them effectively
Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff
Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
Adheres to all company and specific Contact Centre policies and procedures
Completes any work as assigned by Management
Education and Essential Experience:
6 months BPO or Travel experience
Bachelor's Degree Mandatory
Excellent Written and spoken communication, business technical writing
Computer Skills ability/experience using computer applications
Willing to work in a contact centre environment with 24/7 rotational shifts (including night shifts)
Open to work in a blended environment(Chat/Email)
Interview Rounds:

• HR Round
• Versant Test Round
• Operations Round

Key Enablers:
Strong process orientation
High energy, High Integrity & Work Ethics
Strong interpersonal skills & ability to communicate effectively
Strong problem solving skills.
Compensation
Salary up to 26000K CTC + month Incentives

Interview Time : 10 am to 4 pm
Location : 4th Floor, MSR North Tower, MS Ramaiah North City, Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045Contact Information: Mariya Nancy
WhatsApp Number: 8884449***
Mail Id: Ma**********1@ig*********s.com

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