Customer Care Executive - Bangalore Rural,
- IGT Solutions
- 1 - 2 years
- Bengaluru
- 2 months ago
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Job Description
Role & responsibilities Primary Job Responsibility:
- Understands the various computer screens and how to utilize them effectively
- Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff
- Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
- Adheres to all company and specific Contact Center policies and procedures
- Completes any work as assigned by Management
Preferred candidate profile Education and Essential Experience:
- 6 months BPO or Travel experience
- Bachelor's Degree or Undergraduate
- Excellent Written and spoken communication, business technical writing
- Computer Skills ability/experience using computer applications
- Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts)
- Open to work in a blended environment(Voice &Chat/Email)
Perks and benefits Role & responsibilities
Depends on the Interview
Contact Person- Shreya Caren Jathanna
No. 7975073***
Mail ID- Sh************a@ig*********s.com
Job Classification
Industry: BPO / Call CentreFunctional Area: BPO / Call Centre
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time
Contact Details:
Company: IGT SolutionsLocation(s): Bengaluru
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₹ 2-5 Lacs P.A
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