Transctn Procng Offcr
- Mphasis
- 1 - 2 years
- Bengaluru
- 30 days ago
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Job Description
Work Location : Bangalore
Type of working model : Work from Office (US Shift: 9PM -7AM)
Responsibilities
- Transaction and email processing for Insurance Claims processes
- Transaction processing for Claims Support Teams.
- Identify type of P&C claims via email and index the same effectively
- Client interactions via trainings, conference calls, emails etc.
- Work towards driving process improvements and initiatives
- Experience in Claims Background preferably in Commercial Lines of business in the US/UK market.
- Should know functioning of Broker and Underwriters
- Transaction processing according to standard work & SOP
- Prioritize emails and/or transactions according to detailed guidelines to meet SLA
- Plans and prioritizes tasks and work responsibilities to achieve objectives!
- Assist with/perform other team tasks as the need arises.
- Ability to accurately interpret and compile information from a variety of sources and systems
- Ensure that turnaround time and quality of the work meets Company service standards
- Work well with Onshore /Offshore and customer in an encouraging and professional manner via email and on calls
- Handle own work in process and support team efforts to ensure that individual, team goals are met.
- Maintain key records like working files, email for reference and audit purpose
- Ability to handle basic day to day requirements of excel
Essential Skills
- US Claim experience
- Excellent English Communication (Both written & verbal)
- Proactive communication & High analytical skills should be able to foresee issues and suggest solutions, with impactful data
- Displays energy and enthusiasm in approaching the job
- Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing outstanding customer service
- Ready to work on stretched working hours
- Ability to independently work well with internal and external customers
- Customer service focus
- Basic Computer knowledge along with typing speed of 20 words/minute
- Insurance knowledge
- Insurance domain certification will be an added advantage
Job Classification
Industry: InsuranceFunctional Area: Insurance
Role Category: General Insurance
Role: Insurance Analyst
Employement Type: Full time
Contact Details:
Company: MphasisLocation(s): Bengaluru
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₹ -6 Lacs P.A
Mphasis
Mphasis Limited Grow and Win with MphasiS MphasiS consistently delivers Applications services, Infrastructure services, and Business Process Outsourcing (BPO) services globally through a combination of technology knowhow, domain and process expertise. We are over 40, 000 professionals servi...
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