HOS APS - Implementation / Project Manager
- IBS Software Services
- 2 - 10 years
- Kolkata
- 11 days ago
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Job Description
- Project Ownership & Delivery
- Serve as the primary point of contact for customer implementation projects, ensuring effective coordination and transparent communication with all stakeholders.
- Lead the full project lifecycle from requirements gathering through go-live and post-launch support ensuring delivery within scope, budget, and timelines.
- Plan, schedule, and manage project resources and activities, ensuring optimal utilization and alignment with business objectives.
- Monitor and mitigate project risks, issues, and dependencies proactively to minimize disruptions and ensure delivery quality.
- Stakeholder Management
- Build and maintain strong working relationships with internal teams and external clients to foster trust and alignment throughout the project lifecycle.
- Communicate project status, risks, and key decisions through structured updates, dashboards, and presentations tailored to various stakeholder levels.
- Actively engage with customers to understand their needs, provide strategic consultation, and identify opportunities for future business growth.
- Leadership & Team Development
- Cultivate a high-performance, collaborative team environment with a strong focus on accountability and continuous improvement.
- Support professional development through goal setting, feedback, and mentoring.
- Presales & Strategic Support
- Contribute to presales activities by supporting client discovery sessions, scoping, and proposal creation.
- Align project deliverables with business goals to drive value and long-term success for client accounts.
- 6-10 years of overall IT experience, including 2-4 years in a Project Manager or Implementation Lead role.
- Proven experience managing enterprise projects, preferably in the Travel & Hospitality domain.
- Proficiency in project management tools such as MS Project, Libre
- Efficient in MS Excel, MS Word & MS PowerPoint.
- Budget Management: Financial planning, forecasting, and cost control.
- Negotiation: Effective vendor, contractor, and stakeholder management.
- Emotional Intelligence: Build relationships, resolve conflicts, and foster positivity.
- Strong knowledge of Agile, Waterfall, and hybrid project methodologies.
- Excellent communication, stakeholder management, and leadership skills.
- Strong problem-solving, decision-making, and risk management capabilities.
- Bachelors degree in Engineering, Computer Science, or a related field (MCA preferred).
- Flexibility to work across US/UK time zones as needed.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Project & Program Management
Role Category: Other Program / Project Management
Role: Implementation Manager
Employement Type: Full time
Contact Details:
Company: IBS Software ServicesLocation(s): Kolkata
Keyskills: Computer science Hospitality Project management Financial planning Agile Risk management Continuous improvement Powerpoint Stakeholder management Forecasting
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