Hiring Netcool Engineer -Infosys ltd @ Gamut infosystems

Job Description

Complete configuration, installation and support of equipment to the specifications of the business

Maintain software applications and operating systems through regular maintenance

Maintain configuration and support documentation

Manage assigned projects and program components to deliver services in accordance with established objectives Supervise the administration of systems and servers to ensure availability of services to authorized users

Maintain multi-site network operations, software applications, operating systems through regular maintenance Troubleshoot malfunctions of hardware, software applications and security systems to resolve operational issues and restore services

Technology Requirements:

IBM Tivoli Netcool OMNIbus

IBM Tivoli Netcool WebGUI

IBM Tivoli Netcool Impact

Netcool Operations analytics Log Analysis

IBM Tivoli Monitoring (ITM)

IBM Tivoli Network Manager (ITNM)

Qualifications/years of experience:

Bachelor's degree in a technical field such as computer science, computer engineering or related field required

5+ years experience required

Broad knowledge of IT Systems engineering

Experience with system capacity and planning, as well as functional configuration and audit

Experience with system planning and capacity tools and analyses

Soft Skills Needed:

Good Communication, Analysis, and Problem Solving skills

Ability to communicate with the business regarding open tickets.

Ability to communicate with clients to troubleshoot and/or explain issues.

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