Legal Business Services (Tech Trained) @ Quess Corp Magna

Job Description

Summary Position Summary Job title: Legal Business Services Service Delivery Manager (SDM) About At Deloitte, we do not offer you just a job, but a career in the highly sought-after risk management field. We are one of the business leaders in the risk market. We work with a vision to make the world more prosperous, trustworthy, and safe. Deloittes clients, primarily based outside of India, are large, complex organizations that constantly evolve and innovate to build better products and services. In the process, they encounter various risks and the work we do to help them address these risks is increasingly important to their successand to the strength of the economy and public security. By joining us, you will get to work with diverse teams of professionals who design, manage, and implement risk-centric solutions across a variety of domains. In the process, you will gain exposure to the risk-centric challenges faced in todays world by organizations across a range of industry. sectors and become subject matter experts in those areas. Our Risk and Financial Advisory services professionals help organizations effectively navigate business risks and opportunitiesfrom strategic, reputation, and financial risks to operational, cyber, and regulatory risksto gain competitive advantage. We apply our experience in ongoing business operations and corporate lifecycle events to help clients become stronger and more resilient. Our market-leading teams help clients embrace complexity to accelerate performance, disrupt through innovation, and lead in their industries. We use cutting-edge technology like AI/ML techniques, analytics, and RPA to solve Deloittes clients" most complex issues. Working in Risk and Financial Advisory at Deloitte US-India offices has the power to redefine your ambitions. The Team Regulatory & Legal Services: We help organizations in their efforts to achieve regulatory and legal compliance and transform their departments to add greater value to the business. We combine highly specialized skills in discovery and data management, corporate investigations, Foreign Corrupt Practices Act, and anti-fraud with financial acumen and advanced analytics to produce transformative insights. Deloittes Risk and Financial Advisory Function (Advisory) helps clients manage strategic, financial, operational, technological, and regulatory risk to enhance enterprise value, while our experience in mergers and acquisitions, fraud, litigation, and reorganizations helps clients emerge stronger and more resilient. Learn more about Deloitte Advisory. Legal Business Services (Advisory) is a part of Advisory function and focuses on providing a breadth of business services to our clients - corporate legal teams of multinational corporations and law firms. We work closely in collaboration with other functions of Deloitte - Deloitte Tax, and Deloitte Consulting. We are not a law firm and do not provide legal advice. Why you should come work with us : Advisorys Legal Business Services (LBS) practice believes: That legal teams can transform the ways in which they deliver value to businesses when they are able to reimagine how all aspects of their work are received, processed, and delivered. That our practice simply helps them perceive these new possibilities and make them realities to this end, we bring together a team of professionals who invariably bring to the table, a great attitude, a can-do spirit, legal and legal operations knowledge, and experience with proven technology solutions. And then, we focus our energies on creating better leaders out of them. And youre invited to give us a try. Work youll do As a Service Delivery Manager in our LBS - India offices of the US (LBS USI) Your work will involve managing implementation of contract lifecycle management systems (CLMs) for our clients in the US, UK, and other regions. Broadly this involves implementing CLM solutions such as Icertis, Agiloft, Evisort etc. for our clients. Typically, depending on the project, the work may include any or all of the following: Solutions: Manage project teams that work with clients to identify requirements and develop solutions to support implementation of contract lifecycle management systems Delivery: Manage delivery teams that configure and integrate the CLM systems to meet the client requirements. Work with clients, CLM systems vendors, and internal LBS team members to ensure the projects are delivered on time and according to clients specifications and requirements. Support: Manage development of training programs and documentation and oversee software support around day-to-day activities related to processes and various technologies or situational changes Client management: Actively manage client stakeholders as part of delivery of CLMs implementation projects. Conduct workshops, manage status calls with clients to support CLMs implementation efforts. Project management: Manage project management tasks such as creating project plans, tracking deliverables, milestones, creating status reports, and actively managing calls with the internal and external stakeholders Sales: Work with the LBS leadership to manage sales efforts, including responding to RFPs, creating proposals, and pricing models, and drafting statements of work, etc. Strategy: Work with the LBS leadership to develop, refine, and execute strategy to grow the CLM implementation business. Contribute to various firm-level initiatives to create eminence in the marketplace and improve the service delivery. People management: Manage the professional development of fellow LBS USI team members. Act as a mentor to junior professionals and provide guidance and counsel to develop their technical, soft skills, and provide professional guidance to help them progress in their career journey. Performance management: Monitor performance of team members on the project, identify areas of improvement and develop and execute performance management strategy and plans to ensure the team members deliver to their potential Required skills Minimum of 8-10 years of experience in managing the large scale end-to-end CLM implementation projects Icertis implementation experience is preferred Implementation experience related to Agiloft, Coupa, SirionLabs or other CLMs is also relevant Experience in managing multiple workstreams within the implementation projects Experience in managing large teams Experience in managing client relationships (preferably clients from US, Canada, or UK) Strong upwards and downwards management skills and experience Strong people management skills with a focus on building and sustaining high-performing teams An empathetic team leader who believes in a community and workplace that promotes diversity, equity, and inclusion Someone who believes in and promotes work life balance and flexibility Someone with focus on delivering results in challenging scenarios A client first attitude and a substantive bent of mind coupled with process understanding Someone who brings a point of view to the table every time Preferred skills Experienced in working with teams spread across different geographies Someone with relevant Icertis certifications (preferably, ICI Administrator, ICI Functional Professional, and ICI Project Manager. Other ICI certifications are also relevant) Well versed with MS Excel, MS PowerPoint, Visio, and MS Project Qualification With a graduate/postgraduate degree in computing, information technology, or related fields, or master's in business administration. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture. Our purpose Deloittes purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact. Professional development From entry-level employees to senior leaders, we believe theres always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 160010

Employement Category:

Employement Type: Full time
Industry: Management Consulting / Strategy
Role Category: General / Other SoftwareStatistics / Analytics
Functional Area: Not Applicable
Role/Responsibilies: Legal Business Services (Tech Trained)

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Keyskills:   Risk Management Client Management Project Management Sales Strategy People Management Performance Management MS Excel MS PowerPoint Visio MS Project Legal Business Services Service Delivery Manager Regulatory Legal Compliance Contract Lifecycle Management CLM Implementation Icertis Agiloft Coupa SirionLabs