Designation: Senior Manager Quality
Department: Business Excellence Coding
Work Location: Airoli, Navi Mumbai
Work from Office
Job Description:
Atleast 10 years- of experience of having worked in the Medical Coding business. Extremely knowledgeable about, Inpatient coding, Medical Coding guidelines and Coding Techniques (ICD-10, CPT) Also, must have strong knowledge of Anatomy & Physiology, Advanced Medical Terminology, Psychology and Pharmacology. Efficient in using MS Office. Must have excellent communication and interpersonal skills
Duties & Responsibilities:
Will be responsible for supervising and managing a team of 100+ QAs
Create an inspiring team environment with an open communication culture
Design QA capacity planning as per project requirement
Delegate tasks and set deadlines
Quality control as per client SLA
Ensure effective implementation of the organizations Quality Management System
Monitor team performance and report on metrics
Performing random audit of auditor
Perform RCA on audits observations. Identify knowledge gaps and develop an action plan with quality leads and operation managers
Discover training needs and provide coaching to QAs
Listen to team members feedback and resolve any issues or conflicts
Recognize high performance and reward accomplishments
Encourage creativity and business improvement ideas
Suggest and organize team building activities
Identify improvement opportunities and initiate action plans for improvement
Required Skills:
Keyskills: medical anatomy us healthcare ip drg interpersonal skills hcc icd healthcare coding ccs psychology pharmacology cpc communication skills ed hcc coding e cpt physiology medical terminology hcpcs m medical coding quality management er coding coc cic icd-10-cm ms office surgery
Gebbs Healthcare Solutions Pvt. Ltd. GeBBS is an ISO 9001 certified healthcare outsourcing solutions firm based in Englewood Cliffs, NJ, with multiple Global Delivery Centers located in Mumbai, India. We focus on providing Business Process Outsourcing (BPO) solutions to Healthcare Providers (Med...