Client Success Analyst (Data Analyst) @ Bright IT Global

Job Description

: Fluent in English speaking must. Applying your analytical genius to work with large amounts of data; having deep data mugging ability to prepare data from Excel, Advanced user of Excel for data management Adequate knowledge of data collection methods polls focus groups, surveys, etc Strong proficiency in math, web analytics, and business research tools. Good to have. experience in the FMCG industry, market research, data, and measurement. We are currently looking for a person who is highly motivated and eager to learn and succeed for our Client Service Analyst position. In this role, will be a part of the Client Services team and will have an opportunity to have an accelerated career path at the confluence of data, technology, and marketing. The candidate will be working directly with senior management, who are industry veterans and will quickly learn market research video analytics, client consulting, report writing, and storytelling. Advanced proficiency with MS Office Expand upon the existing Customer Success dashboards and partner with the Customer Success team to improve processes and tracking mechanisms across all segments of the business. Develop and improve reporting processes to gather deeper insights on customer renewal probability. Collect, analyze, and evaluate data to determine which attributes drive renewals. Partner cross-functionally to refine the existing Customer Health Score to more accurately identify customers at risk of non-renewal. Perform analysis to make recommendations on future customer purchasing trends and Customer Success operational support. If you are interested, kindly send your resume at hidden_email along with following details. Total Exp: Current CTC: Exp. CTC : Notice period: Current location in Mumbai : Can travel to Bandra : Reason for job change : for any further details, feel free to contact me at hidden_mobile

Employement Category:

Employement Type: Full time
Industry: Others
Role Category: Investment Banking / M&A
Functional Area: Not Applicable
Role/Responsibilies: Client Success Analyst (Data Analyst)

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Keyskills:   Analytical skills Data management Web analytics Market research Report writing Fluent in English speaking Data collection methods Math proficiency Business research tools MS Office proficiency