International Voice Process/ US Voice Process
- IntouchCX
- 1 - 6 years
- Bengaluru
- 7 months ago
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Job Description
Dear Candidate,
Greetings from Intouch CX for international Voice customer support hiring
Point of contact Rilson Dsouza :8147091***
ri**********a@in******x.com
Voice Job Description / Profile
Job Title : Customer Service Associate (CSA) Voice
Location : Bengaluru
Workspace :WFO
Department Operations
Channel Voice
Language : English
Hours of Operation 24/7
Overview of Position The role of the Customer Service Associate (CSA) - Voice, will be responsible for:
Responsibilities: International voice process II English Communication.
- Contacting existing customers as well as prospective customers on call
- Obtaining customer information and other relevant data
- Asking questions to the customer and understanding their need
- Resolving customer queries and issues related to the products and service via call.
- Qualifications :PUC (12th)/ Diploma (3years) / undergraduates / BE / B.Tech and graduates from any stream are eligible to apply
Candidates with prior relevant (BPO) and non-relevant (other domain) experience are eligible to apply.
Salary Range : Voice up to INR 4.2 LPA With 2 way cab and free Food provided.
Benefits: 2 way free cabs
Medical insurance for self and dependent
5 days working
2 days rotational offs
Rotational shifts
Interview Rounds:
- Voice & Accent round
- HR Round
- Operations round
Note: Need immediate joiners 0-15 days Notice period/ Immediate Joiner No general day shifts Must have copies of all academic and experience (if applicable) certificates, Aadhar Card (mandatory).
- If shortlisted in the interview process, make sure to be active on calls and e-mails.
Preferred candidate profile :
Exp - minimum 6 months of exp.
Education - 12th mandatory
Immediate Joiners
Shift - Rotational shift (5 days)
Off - Rotational off (2 days)
Work Mode - Work from office
Interested Candidates Contact
Point of contact Rilson Dsouza :8147091***
ri**********a@in******x.com
Role: Voice / Blended
OtherIndustry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time,
Permanent Role
Category: Voice / Blended
EducationUG: Graduation Not Required
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Voice / Blended - OtherEmployement Type: Full timeContact Details:
Company: IntouchCXLocation(s): Bengaluru
Keyskills: International Voice International Process Us Voice Process International Voice Process International BPO Us Calling Bpo Voice Voice Support International Calling
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IntouchCX
About company *IntouchCX Intouchcx is a global customer care and technology company that provides value- driven, future-forward solutions. For over 20 years, we have been the people and technology behind the worlds biggest brands, empowering human potential through our artificial intelligence di...
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