IT Support Specialist @ Easy Solution

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IT Support Specialist

Easy Solution
1 - 3 years
Noida, Gurugram
8 months ago
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Job Description

Key Responsibilities

Client Interaction: Handle inbound and outbound calls to assist clients with queries regarding our software and services.
Lead Generation: Engage with potential clients, understand their requirements, and pass qualified leads to the sales team.
Technical Support: Provide basic troubleshooting assistance over calls and guide users on software usage.
Follow-ups & Customer Satisfaction: Maintain regular follow-ups with clients to ensure service satisfaction.
CRM Management: Update and maintain call logs, client data, and service requests.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Easy Solution
Location(s): Noida, Gurugram

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Keyskills: IT Support Lead Generation CRM Management Technical Support Client Interaction

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Your name (*)

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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