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International BPO C2H_Hyderabad/Chennai_ @ Artech Infosystems

Home > Customer Service (International)

 International BPO C2H_Hyderabad/Chennai_

Job Description

    Dear Sir/Ma'am,


    Hope you are doing well!

    3-6 Yrs Exp 

    Skills / Project Experience

    Excellent Verbal and Written Communication and Customer Support Skills

    Candidates with international BPO experience, 3-5 years experience preferred.

    Knowledge on Technology updates, Microsoft, cloud, TEAMS, Zoom, SharePoint, VDI / Citrix Issues, M365 issues, Windows 10 issues, Hardware issue, Account unlocks / password resets, Authentication / certificates issues, Backup issues

    Fair understanding of android and iOS phones is preferred.

    Should be ready to work in US shifts hours 24/7 support and on Indian Holidays

    Computer literate

    Knowledge of Ticketing System experience (ServiceNow, Maximo, Remedy, etc.) is an added advantage

    Thanks 

    Anjana

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Specified
Role/Responsibilies: International BPO C2H_Hyderabad/Chennai_

Contact Details:

Company: Artech Infosystems
Location(s): Chennai

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Keyskills:   customer service international bpo bpo

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₹ to 6 Yr

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Artech Infosystems

Artech Infosystems Pvt. Ltd. Artech is a Global Provider of Workforce Solutions & IT Consulting Services. Having our Head Office at New Jersey and other locations are Noida, Bangalore, Pune, Hyderabad, & Chennai. Having global employee strength of 7000+.