Area Manager CSC Relationship @ Tata AIA Life

Job Description

Role Summary

• Manages the team of 10-12 Relationship Managers.
• Relationship management with CSC State Head, District Managers (DMs), and Insurance SPOC of CSC in the state/region.
• Influence CSC State Head & District Managers (DMs) for majority wallet share in the district.
• Ensures VLE & RM productivity is as per Business plan.
• Ensure issuance of policies withing TAT by resolving all pending.
• Provide MIS support to the State Head, DMs and Insurance SPOC.

Job Dimensions

• 20-25 districts in the same and neighboring states.
• Partner VLE geography, depending on Partner/s Zonal definition defined basis geography.

Key Result Areas

• Drive wallet Share in the allotted districts.
• Build relationship with VLEs, DMs and Insurance SPOC of CSC to achieve pre-set business targets on NOP, ANP & Productivity.
• Capability of Self Lead Generation.
• Working jointly with the Area Manager on Business plans.
• Driving and motivating the VLE & DMs and providing support for logging in applications sourced.
• Prospect and meet customers within and outside the allotted VLE geography as when required.
• Relationship management with CSC Hierarchy, State Head, District Managers, and Insurance SPOC of CSC in the state/region.
• Influence CSC State Head and DMs for majority wallet share in the district.
• Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the CSC.
• Provide all possible support to CSC as a face of parent company.
• Effectively execute all Marketing activities.
• Ensuring timely issuance of policies with resolving all pending etc.
• Assist partner through training scheduling and customer service.
• Ensure compliance to internal sales process & other compliance standards.
• Should be process & product champion to ensures adherence to policies and procedures to cultivate a compliance culture in the team.
• Providing timely reports to CSC State Head, DMs and Supervisor as per the requirement.
• Adhering to the TALIC code of conduct.

Technical Skill Required

• InsuranceBFSI Background.
• Good knowledge of MS Excel.
• Understanding of Prospecting and Sales.
• Customer Service - Problem Solving skills.

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Keyskills:   supervisory skills influential communicator team handling interpersonal skills teamwork