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Sr Business Analyst (Process Modeling, and Stakeholder Collaboration) @ Synechron

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 Sr Business Analyst (Process Modeling, and Stakeholder Collaboration)

Job Description

Job Summary

Synechron is seeking a highly experienced and detail-oriented Senior Business Analyst to join our dynamic team. In this role, you will serve as a key contributor to our business analysis function, translating complex business needs into effective solutions that support organizational goals. Your expertise will enable our teams to deliver value-driven projects efficiently and effectively, ensuring alignment with strategic objectives and stakeholder expectations.

Software Requirements

Required Skills:

  • Business analysis tools (e.g., Microsoft Visio, (version 2016 or later))
  • Data analysis and visualization software (e.g., Microsoft Excel - advanced proficiency, tools like Tableau or Power BI)
  • Requirement management tools (e.g., Jira, Confluence - recent versions)
  • Workflow and process modeling software (e.g., BPMN tools)

Preferred Skills:

  • Basic understanding of enterprise-level ERP/CRM systems (e.g., SAP, Salesforce)
  • Knowledge of project management tools (e.g., Microsoft Project, MS Teams)

Overall Responsibilities

  • Gather, analyze, and document business requirements by engaging with stakeholders, ensuring clarity, completeness, and alignment with organizational objectives.
  • Develop detailed functional specifications, use cases, process flows, and user stories to guide development teams and project execution.
  • Facilitate communication between business units and technical teams to ensure a mutual understanding of project scope and deliverables.
  • Support project planning, monitoring progress, and ensuring deliverables meet quality standards and deadlines.
  • Contribute to process improvement initiatives by analyzing current workflows and recommending efficiencies.
  • Assist in testing and validating solutions to verify they meet business needs and specifications.
  • Provide ongoing support during implementation, including stakeholder training and documentation.

Strategic Objectives:

  • Deliver comprehensive requirements that enable timely and successful project deliveries.
  • Enhance stakeholder engagement and satisfaction through clear communication and tailored solutions.
  • Promote continuous improvement by identifying opportunities to optimize business processes.

Performance Outcomes & Expectations:

  • Accurate and comprehensive requirement documentation.
  • Successful facilitation of collaborative sessions and stakeholder buy-in.
  • On-time delivery of specifications and supporting documentation.
  • Positive feedback from stakeholders regarding clarity and usability of deliverables.

Technical Skills (By Category)

Programming Languages:

  • Required: Basic understanding of scripting or programming concepts (e.g., SQL, Python) is preferred but not mandatory.
  • Preferred: None specifically required.

Databases/Data Management:

  • Required: Experience with relational databases (e.g., SQL Server, Oracle) and data querying techniques.
  • Preferred: Experience with big data tools or NoSQL databases.

Cloud Technologies:

  • Required: Familiarity with cloud platforms (e.g., AWS, Azure) focusing on cloud-based data storage and services.
  • Preferred: Certification or practical experience in cloud services.

Frameworks and Libraries:

  • Required: Understanding of business process frameworks (e.g., BPMN, UML modeling).
  • Preferred: Knowledge of agile frameworks like Scrum or Kanban.

Development Tools & Methodologies:

  • Required: Experience with Agile, Scrum, or Waterfall project methodologies.
  • Preferred: Exposure to DevOps practices.

Security Protocols:

  • Optional: Basic understanding of data security, compliance, and privacy protocols relevant to business analysis.

Experience Requirements

  • Minimum of 7+ years in business analysis roles within financial services or related industries.
  • Proven track record of managing complex projects from requirements gathering through implementation.
  • Extensive experience in stakeholder engagement, documentation, and process modeling.
  • Experience working in diverse regulatory environments and compliance standards is advantageous.
  • Candidates with alternative pathways demonstrating equivalent skillssuch as extensive cross-functional project leadershipare encouraged to apply.

Day-to-Day Activities

  • Conduct interviews and workshops with stakeholders to elicit detailed business requirements.
  • Analyze existing business processes and document workflows to identify improvement opportunities.
  • Prepare functional specifications, use cases, user stories, and process diagrams for project teams.
  • Collaborate closely with developers, testers, and project managers in an Agile or traditional setting.
  • Participate in sprint planning, review sessions, and status meetings.
  • Support user acceptance testing (UAT) and assist with issue resolution.
  • Maintain clear and organized documentation of requirements, decisions, and project artifacts.
  • Provide ongoing communication and updates to stakeholders on project progress.

Decision-Making Authority & Responsibilities:

  • Validate solution approaches against requirements.
  • Recommend process improvements and inform implementation strategies.
  • Escalate issues related to scope or requirements misalignment to project leadership.

Qualifications

  • Bachelors degree in Business Administration, Information Systems, Computer Science, or related field.
  • Relevant certifications (preferred but not mandatory): CBAP, CCBA, PMI-PBA, or equivalents.
  • Participation in ongoing professional development, such as courses in business analysis, project management, or domain-specific training.
  • Demonstrated commitment to continuous learning and adapting industry best practices.

Professional Competencies

  • Strong analytical and critical thinking skills, with an ability to interpret complex data and business scenarios.
  • Effective collaboration and stakeholder management skills across varying levels of the organization.
  • Excellent written and verbal communication abilities, ensuring clarity and mutual understanding.
  • Resilience and adaptability in fast-paced environments, with a proactive approach to problem-solving.
  • Innovative mindset, open to leveraging new tools and methods to enhance processes.
  • Skilled in prioritizing tasks, managing time efficiently, and meeting deadlines.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Data Science & Analytics
Role Category: Business Intelligence & Analytics
Role: Business Analyst
Employement Type: Full time

Contact Details:

Company: Synechron
Location(s): Pune

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Keyskills:   Python Azure Kanban NoSQL Scrum SQL Server Oracle AWS

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Synechron

Headquartered in New York and with 18 offices around the world, Synechron is helping global financial services and insurance companies embrace the most cutting-edge innovations to evolve their businesses. Synechron uniquely delivers these firms an end-to-end Digital, Consulting and Technology capabi...