Process Analyst - Digital Operations @ SLK Software

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Process Analyst - Digital Operations

SLK Software
1 - 4 years
Bengaluru
11 months ago
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Job Description

Monitor real time queues and identify high risk transactions within the business portfolio.
Observe customer transactions to identify fraudulent activity such as account take over, friendly fraud, theft, Floating, Kiting fraud and similar other risks.
Identify fraudulent transactions and Hold or Acquit the transaction based on fraud analysis
Resolve queued transactions within the service level agreements to reduce potential revenue losses.
Interact with banks and customers to validate information and to confirm or cancel authorizations

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Operations - Other
Employement Type: Full time

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Company: SLK Software
Location(s): Bengaluru

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Keyskills: Service level Process Analyst Banking Monitoring

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Your name (*)

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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SLK Software

At SLK, we strive to provide the right paths for our customers to most effectively achieve their visions. We focus on personalized solutions to create powerful impacts on customer business.For over 15 years we have formed deep relationships with our clients that extend beyond the contract. Our uniqu...

Process Analyst - Digital Operations @ SLK Software

Home > Operations