International BPO voice - Hyderabad
- White Horse Manpower
- 0 to 5 Yrs
- Bengaluru
- 1 month ago
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Job Description
Job Role Description:
- Customer Support for telecom, retail and banking, insurance segment.
- Maintain the reports accurate.
- Involved in Providing Email and chat Customer support to External End Users and External Commercial Account End Users 4G network support across India.
- Handling emails / chats resolving technical and customer service issues for telecom process.
- Proficient in Connectivity telecom issues and customer service.
Proficient in Understanding of Customer product and support
- Inform customers about new features and functionalities
- Gather customer feedback and share with our Product, Sales and Marketing teams
Assist in training junior Customer Support Representatives
White Horse Manpower Consultancy P Ltd. #12 Office156, 3rd Floor, Jumma Masjid Golden Complex, Jumma Masjid Road, (Exit of Commercial Street) Bangalore 560051. Ph: +91 hidden_mobile , hidden_mobile hidden_mobile whitehorsemanpower .in, hidden_email Follow us on twitter, Face Book & Youtube Free Recruitment no charges.
Employement Category:
Employement Type: Full timeIndustry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: International BPO voice - Hyderabad
Keyskills: inbound process customer support international bpo
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