E- Commerce Executive @ Knowplicity

Job Description

Our flagship restaurant, The Bombay Canteen showcases the wealth of Indias cuisine by recreating local, seasonal dishes and reinterpreting age-old Indian culinary traditions in a frequently changing menu. Our next venture, O Pedro, pays homage to the energy of Goa with a menu that brings back the fun of tropical living with simple, sophisticated food and drink, with influences from the states Portuguese history. Bombay Sweet Shop (www.bombaysweetshop.com) is a modern-day mithai shop that brings back the magic of mithai in a never-seen-before avatar, in a fun and contemporary way, while staying deeply rooted in traditions and techniques. Our online venture - enthucutlet (www.enthucutlet.com) is a bimonthly food mag that brings you unusual stories about food in India. Everyones recent favourite, Veronicas, is a sandwich shop serving up coffee, wine, kombucha, and beer, housed in Jude Bakery, in the heart of Bandra. The Bombay Canteen, O Pedro and Veronicas are currently ranked. among Indias top 10 restaurants by Cond Nast Traveler India. The E-Commerce Executive would be responsible for the maintenance and hygiene of all online touchpoints for our customers. These would include the website, online marketplaces, and aggregators. They will work closely with the marketing and operations team at the same time to make sure content is updated regularly and the execution of any new launches or changes happens on ground. The person must be collaborative, detail-oriented, technology savvy, and operate well in a fast-paced environment. The E-Commerce Executive will report to the Product Manager. Responsibilities: Lead all new product launches across business channels - involves coordination between marketing, operation and NPD teams Monitor user journeys on the website closely and suggest and execute appropriate changes to the team. Work closely with the web development and technical team on changes and updates and maintenance. Manage inventory of the same products across different business channels Work across teams to share reports and learnings from different channels. Troubleshoot issues with the technical team and ensure issues are handled and resolved Work with UI/UX experts to continuously evolve the customer journey Requirements 1-2 years in a similar role Must have experience on Shopify backend Must have basic Excel knowledge Attention to detail, process-oriented Great communication skills - both written & verbal

Employement Category:

Employement Type: Full time
Industry: Others
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: E- Commerce Executive

+ View Contact

Keyskills:   Marketing Operations Web Development Inventory Management Shopify Excel Communication Skills ECommerce UIUX