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Senior Software Engineer @ Fastenal

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 Senior Software Engineer

Job Description

ServiceNow ITOM Senior Software Engineer(1 Position) ( FI2098 )
Job Description
Fastenal India is looking for highly motivated individual who will play a key role as Servicenow ITOM Senior Software Engineer in our Team at Bangalore Location. This individual will be involved in the implementation of new modules/customizations of the existing ones in the ServiceNow ecosystem.
Responsibilities The duties and responsibilities of this position include, but are not limited to:
  • Strong Technical and Business background in Information technology. Performed such role as ServiceNow ITOM Developer, ServiceNow ITOM Lead, Senior ITOM Consultant and similar roles.
  • Participating in the development of business requirements ensuring a thorough understanding of business needs and processes
  • Conceptualize, design, code, and test ServiceNow solutions that deliver new system capabilities, system enhancements or defects
  • Collaborate with fellow team members to improve the quality and scalability of supported systems and provide recommendations
  • Continuously monitor application performance and ServiceNow recommended patches upgrades
  • Assist with product roadmap business capabilities that align with the application
  • Experienced in leading ServiceNow implementation with rich experience in ITOM, SPM and ITSM modules such as IM, PM, CM, Catalog along with integrations and CMDB, Asset Management, Discovery, Service Mapping
  • Conceptualize, design, code, and test ServiceNow solutions that deliver new system capabilities, system enhancements or defects
  • Drive continuous improvements of our implementation methodology and service offerings based on business needs
  • Mentor other team members in implementation methodology, solution design, ServiceNow configuration and best practice
  • Thorough understanding of ITIL processes, including Incident, Problem, Configuration Management, ITOM and Asset Management
  • Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of the latest ServiceNow features
  • Participation in the full software development life cycle: Analysis, Design, Coding, Testing and Promotion into Production
Required Position Qualifications
  • Bachelors degree in computer science or related preferred
  • 5-7 years of relevant experience
  • Implementation experience around CMDB, ServiceNow Discovery Service Mapping
  • Design and implement new functionality using Business Rules, UI Policies, Client Scripts, Access Lists, Workflow Activities, Script Includes etc.
  • Good knowledge of the ServiceNow basic applications like Incident, Problem, Change, Knowledge Management, Service Catalog, CMDB
  • Experience in JavaScript, glide scripting, Angular JS, HTML, Ajax, CSS.
  • Use of Mid server, web-services, REST services configurations, schedulers, email, events and notifications.
  • Knowledge of technical components such as ServiceNow LDAP, SSO, Search, Reports, Users and Groups configuration.
  • Develop and deliver customized portal web pages with custom widgets in ServiceNow portal using Bootstrap and AngularJS JavaScript frameworks.
  • Experience developing SaaS (Software as a Service) based tools (ServiceNow), with focus on implementing ITIL processes
Preferred Position Qualifications
  • Experience with release/version upgrades including scheduling cloning and migration of data from instances with ServiceNow
  • Integration of disparate systems using SOAP and REST APIs
  • Configuration experience in following modules on dedicated as well as shared instances
  • (IM, CM, PM, SRM, KM, Release Management, Event Management, Configuration Management and Asset Management)
  • High level of expertise in multiple system environments
  • Works effectively in a team-oriented, collaborative environment

Servicenow Senior Software Engineer will be involved in the implementation of new modules/customizations of the existing ones in the ServiceNow ecosystem.

Job Classification

Industry: Retail
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Full Stack Developer
Employement Type: Full time

Contact Details:

Company: Fastenal
Location(s): Bengaluru

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Keyskills:   LDAP Coding Configuration management Workflow HTML Asset management Information technology Release management Ajax SRM

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