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Tele-Marketing Representative (Sales & Msarketing) @ Zealsoft Technology

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 Tele-Marketing Representative (Sales & Msarketing)

Job Description

  • Sales Responsibilities:Outbound Sales Calls: Place outbound calls to potential customers or clients with the aim of selling a product or service
  • Lead Generation: Identify and qualify sales leads through various sources, such as purchased lists, marketing campaigns, or referrals
  • Product Knowledge: Develop a deep understanding of the products or services being offered to effectively communicate their features and benefits to potential customers
  • Customer Relationship Building: Establish and maintain strong relationships with customers, guiding them through the sales process and addressing their concerns and questions
  • Closing Sales: Utilize persuasive and negotiation skills to close sales deals, including handling objections and overcoming resistance
  • Sales Targets: Meet or exceed sales targets and quotas set by the organization
  • Marketing Responsibilities:Market Research: Conduct market research to identify target demographics, customer preferences, and competitive landscape
  • Marketing Campaigns: Plan and execute marketing campaigns, which may involve email marketing, social media marketing, or other online and offline methods
  • Lead Nurturing: Engage with leads generated through marketing efforts, providing information and building interest in the product or service
  • Database Management: Maintain customer databases and records, ensuring accuracy and compliance with data protection regulations
  • Feedback Collection: Gather customer feedback and insights, which can be used to improve marketing strategies and product offerings
  • Analytics: Monitor and analyze the performance of marketing campaigns, track key metrics, and use data to make informed marketing decisions
  • Compliance and Data Protection:Ensure compliance with telemarketing regulations and data protection laws, such as the Telephone Consumer Protection Act (TCPA) in the United States and GDPR in Europe
  • Obtain necessary permissions for marketing and sales communications, including managing opt-out requests
  • Technology Proficiency:Be proficient in using customer relationship management (CRM) software, marketing automation tools, and call center software for efficient management of sales and marketing activities

Job Classification

Industry: BPM / BPO
Functional Area / Department: Sales & Business Development
Role Category: Retail & B2C Sales
Role: Telesales
Employement Type: Full time

Contact Details:

Company: Zealsoft Technology
Location(s): Madurai

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Keyskills:   Social media marketing Email marketing HP data protector Relationship building Market research Sales process Telemarketing Analytics CRM marketing automation

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Zealsoft Technology

Zealsoft Technology Solutions Pvt Ltd, Madurai