Territory Manager - Motor Insurance @ Dolphin Consultants

Job Description

4) Key Result Areas: Key Result Areas Supporting Actions Achieve Revenue Targets Generate Revenue for ABIBL & achieve assigned OD targets by Maintaining penetration, new channel acquisition, increasing Average Ticket Size and renewal retention targets Call periodic meetings with the dealerships (Dealer Principle/ Insurance/sales/workshop Teams) and insurers for critical issue resolution, engagement and review. Circulate and initiate dialogues around dealer performance MIS to all the dealers and sales heads for tracking regions of growth/ de-growth and partners profitability. Dealership Relationship Management Maintain effective & value adding relationships with all stakeholders. Create win-win situations for all business stakeholders. Ensure timely MISP fees disbursement to dealer partners. Periodically Visit dealership sites, workshops and maintain formal as well as informal network with them. Resolve dealer queries, B2B partner queries and escalate. issues to the Regional Head / Program Manager B2B, as & when required. Coordinate & maintain relations with the insurers to ensure smooth and hassle free claim settlements. Take feedback from the dealerships / B2B partners on the services of ABIBL and that of the insurance companies to ensure end customer satisfaction and consistent improvement in the services offered by ABIBL. Training Impart trainings on Basics of Insurance, motor insurance & regulatory guidelines to dealer sales & workshops executives. Training on ABIBL customized products and their benefits to customers/dealers. Resolve all product & service related queries and escalate issues as & when required. Branding & Visibility Maintain & Track penetration of the ABIBL products. Ensure that ABIBL service levels are maintained. solicit dealers / PARTNERs for selling insurance policies through only ABIBL Tie up with dealers for promotion of ABIBL products during renewal camps organized by PARTNERs Audit & Compliance Ensure that Designated person is trained and updated with regulatory guidelines & changes, if any. Reconciliation of MISP fee payments to the dealers. Ensure that payment of premium is made by the dealers towards the insurance companies, within TATs. Follow-up with the insurance companies as required for clearance of payments and upload of 64 VB on the portal

Employement Category:

Employement Type: Full time
Industry: Insurance
Role Category: Field Sales ExecutiveSales / BD
Functional Area: Not Applicable
Role/Responsibilies: Territory Manager - Motor Insurance

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Keyskills:   Revenue Generation Renewal Retention Stakeholder Management Customer Satisfaction Insurance Training Product Knowledge Branding Audit Compliance Channel Acquisition Average Ticket Size Dealer Relationship Management MISP Fees Disbursement Dealer Visits Claim Settlements Visibility