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Walk in interview For Service Desk-14th June Tcs Noida @ Tata Consultancy

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 Walk in interview For Service Desk-14th June Tcs Noida

Job Description

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.

We are delighted to invite you for a discussion to get to know more about you and your professional experience.

The interview will be in person.


Venue details

Date: 14th June 2025

Timing: 10:00 Am-2:00 PM

Location: Tata Consultancy Services, Assotech Business Cresterra, TCS Yamuna Tower, VI, Plot No.22, Noida-Greater Noida Expy, Sector 135, Uttar Pradesh 201301


Carry updated resume, any govt ID printout and one passport size photo.


Required Information Details

Job Description


Role-Desktop support / O365 / Laptop support

Location of Requirement Noida

Desired Competencies

Must-Have


  1. Proven experience as a help desk technician.
  2. Ability to diagnose and resolve basic technical issues.
  3. Basic understanding of computer systems.
  4. Customer-oriented and cool-tempered.
  5. 2 years' experience in the Helpdesk/Desktop support.
  6. Good Communication Skills
  7. Basic technical Knowledge.

Good-to-Have


  1. Experienced resources with good communication knowledge.

Responsibility of / Expectations from the Role

1 Resolving incoming client and personnel IT queries on phone.

2 Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders.

3 Collaborating with internal departments to ensure that IT needs are met.

4 Documenting processes and maintaining service desk records.

5 Asking questions about the problem and explaining possible solutions

6 Dealing with problems for hardware, such as servers, computers and printers, and software programs

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: IT Infrastructure Services - Other
Employement Type: Walk-ins

Contact Details:

Company: Tata Consultancy
Location(s): Noida, Gurugram

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Keyskills:   ISD calling IT Helpdesk Service Desk

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