Job Description: Responsible for UK/US client, handling queries, appropriate assistance. Excellent English communication and problem-solving skills. Candidate should possess excellent English oral and written communication skills. Respond to customer queries in a timely and accurate way. Own and resolve customer issues efficiently, effectively and empathetically. Following up with customers for any further information. Provide accurate, valid, and complete information by using the right tools. Ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer. Should be flexible with the shifts. International Voice Process experience preferred. Eligibility: Work Mode: Work from Office (Night Shift) Working days: 5 days with 1 day rotational off and Sunday - Fixed Off. Preferred Candidates: Immediate Joiners and candidates with a Notice Period not more than 30 days . Preferred Languages: English Excellent communication skills are Mandatory. Qualification Required: Graduates & undergraduate. Cab details: Will be provided for Night shift Interview Location: Netri Info Solutions LLP - CRE Spacez, 1st floor, 14th Main Rd, sector 5, Agara Village, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102 Role: Associate Industry Type: Education industry Department: Customer Support Employment Type: Full Time, Permanent Role Category: Voice CTC: Freshers - Upto 3 lac per annum Experienced - Upto 4 lac 80 thousand per annum (Depending on Previous Experience & CTC) About company: Welcome to Netri Info Solutions, where we redefine outsourcing with a commitment to excellence and innovation. As a Business Process Outsourcing (BPO) partner, we specialize in delivering customized solutions that empower businesses to optimize operations, enhance efficiency, and achieve strategic goals. Discover a seamless collaboration that propels your organization forward. Visit - https://netriinfo.com/about/ to explore or contact us on hidden_email or hidden_mobile
Employement Category:
Employement Type: Full time Industry: Others Role Category: Production Functional Area: Not Applicable Role/Responsibilies: Customer Service Representative