Customer Service Representative @ Nationwide Immigration

Job Description

Company Description PharmaRX India Pvt Ltd is a leading provider of comprehensive medication services, base in Bharuch, Gujarat. We specialize in trading and supplying allopathy, branded medicines, and hospital surgical supplies. Our state-of-the-art warehouse serves as a hub, enabling us to distribute a wide array of medications across various branches located in different states and cities, including Surat, Kosamba, Bharuch, and Ankleshwar. PharmaRx is excited to emerge as a powerhouse in the industry. Role Description This is a full-time on-site role for a Customer Service Representative. The Customer Service Representative will be responsible for answering customer inquiries via phone, email, web chat, or social media regarding products or services, resolving customer issues, tracking and managing orders, updating customer information, and collaborating with cross-functional teams to improve customer experience. Qualifications Customer Service Representatives, Customer. Support, Customer Satisfaction, Customer Service, and Customer Experience skills Excellent communication and interpersonal skills Outstanding problem-solving and decision-making abilities Ability to work in a fast-paced and dynamic environment Strong attention to detail and accuracy Prior experience in the pharmaceutical industry is a plus

Employement Category:

Employement Type: Full time
Industry: Others
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Customer Service Representative

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Keyskills:   Customer Service Representatives Customer Support Customer Satisfaction Customer Service Customer Experience