Customer Service Representative @ Nationwide Immigration

Job Description

Company Description Explore360 HR Solutions is a relationship-based Human Resource & Recruitment firm in India, providing personalized human capital solutions for its corporate clients. With more than 10 years of collective Human Resources experience, they serve Multi- National Corporations to Small & Medium enterprises in early/growth stage and Start-ups. The company is committed to connecting and developing quality relationships between job seekers and organizations through Talent Search & HR Partnership cum Consulting services. Role Description This is a full-time on-site role with our clients for a Customer Service Representative located in Mumbai. The Customer Service Representative will be responsible for daily interactions with clients in order to ensure customer satisfaction, provide excellent customer service, and enhance the overall customer experience. Qualifications Customer Service Representatives and Customer Service skills Customer Support and Customer. Satisfaction skills Customer Experience skills Excellent interpersonal and communication skills Ability to handle difficult situations with professionalism and empathy Problem-solving skills and an ability to think on your feet Prior experience in a customer service role is preferred Bachelor's degree in any field

Employement Category:

Employement Type: Full time
Industry: Others
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Customer Service Representative

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Keyskills:   Customer Service Representatives Customer Service skills Customer Support Customer Satisfaction skills Customer Experience skills Excellent interpersonal communication skills Ability to handle difficult situations with professionalism empathy Problemsolving skills Prior experience in a customer service role Bachelors degree in any field