Enforcement Officer - Airside Operations @ Stepup Consultancy

Job Description

JOB PURPOSE To plan & Implement Bird & Animal control measures and Habitat management in accordance with the conditions of regulatory compliance and to ensure highest order of customer satisfaction for safe and efficiency of Aircraft Operations at IGI airport To ensure policies, procedures, SOPs & other requirements are effectively implemented as per the requirements of the Regulator and by maintaining a close interaction for enforcing the same in the shifts with GHAs, Catering, and Fueling, BME & BHS operations for uninterrupted, safe & efficient operational management at IGI Airport. ORGANISATION CHART Accountabilities KEY ACCOUNTABILITIES Key Performance Indicators Responsible for 100 % compliance of SOPs and work instructions as per the regulatory requirement in respect of Aviation Services. No of non-compliance found during internal audit/assessment ASQ scores Monitoring performance by periodical checks to maintain efficacy. No. of observations closed To ensure. uninterrupted, safe & efficient GHA, Catering, Fuelling, BME (Bridge Mounted Equipment) & BHS (Baggage Handling System) Operations during shifts. No. of delays by each GHA No. of delays by each Catering Company No. of delays by each Fuel Company Timely delivery of baggage in compliance with OMDA commitment. Reduction in no. of bags on fallback. No. of Incidents / Accidents reported To ensure serviceability of equipment installed pertaining to Aviation Services at IGI Airport. No. of equipment / serviceability No. of equipment unserviceable & downtime. Responsible for smooth administration, shift reports, log sheet, incident management, updating of inventory No. of employee grievance resolved No. of observations in reporting / MIS To ensure regular interaction with the Stakeholders No. of meetings, No. of issues raised No. of issues resolved within timeframe. Man management, team development & Employee engagement Engagement score / discipline in the team No. of ideas/kaizen implemented. Mandatory trainings planned v/s actual. Initiate projects like BLIP, Kaizen, 5S, CIP to improve operational efficiency and cost containment No. of CIPs & Kaizen projects undertaken Target V/S Actual EXTERNAL INTERACTIONS External - Roles you need to interact with outside the organization to enable success in your day to day work CISF, NSG and other Security agencies operating at Airport Customs, Immigrations, Embassies, Govt. Agencies MoCA, BCAS, DGCA. Airlines, GHAs, Catering, Fuelling & BHS INTERNAL INTERACTIONS Internal - Roles you need to interact with inside the organization to enable success in your day to day work Airside Operations, Terminal Operations, AOCC Projects & Engineering, Commercial MT Section, HR Security FINANCIAL DIMENSIONS Other Dimensions EDUCATION QUALIFICATIONS Post Graduate preferably MBA from a reputed Institute Relevant Experience More than 15 years of total experience with at 5 years in GHAs / Aviation industry. COMPETENCIES Entrepreneurship Capability Building Social Awareness Planning & Decision Making Execution & Results Strategic Orientation Problem Solving & Analytical Thinking Networking Personal Effectiveness Teamwork & Interpersonal influence Stakeholder Focus

Employement Category:

Employement Type: Full time
Industry: Engineering / Construction
Role Category: Engineering Design / ConstructionMaintenance
Functional Area: Not Applicable
Role/Responsibilies: Enforcement Officer - Airside Operations

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Keyskills:   Habitat management SOPs Regulatory compliance Operational management Catering Administration Incident management Inventory management Man management Team development Employee engagement Project management Operational efficiency Cost containment Customs Embassies MoCA DGCA Airlines Terminal Operations Commercial HR Security Bird Animal control Aviation Services GHA Fuelling BME BHS Equipment serviceability Stakeholder interaction Security agencies Immigrations Govt Agencies BCAS Airside Operations AOCC Projects Engineering MT Section