Solution Integrator-Zabbix @ Cradlepoint

Our Exciting Opportunity
This Job Role is responsible for the coordination, management and execution of proactive and reactive maintenance activities that require a higher level of support that the one offered by the 2nd Level Operations. This shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. We believe in trust - we trust each other to do the right things
We believe in taking decisions as close to the product and technical expertise as possible
We believe in creativity - trying new things and learning from our mistakes
We believe in sharing our insights and helping one another to build an even better user plane
We truly believe in happiness, we enjoy and feel passionate about what we do and value each other s technical competence deeply

What you will do
Providing Operational support for MITO and DevOps tool
Handling customer configuration activities
Handling Regular Maintenance activities
Managing stakeholder communication for ticket handling
To adhere the Operational SLAs
Should be able to support 24x7 on need basis
Analyse customer reported/ application issues and deliver the resolution
Propose solution scenarios with identified components You will bring
Extensive maintenance/support experience with leading technical role and a deep understanding of the underlying processes, methods and tools
Working knowledge with Java Technologies python
Experience working with tools like SVN/GIT, Jenkins, Docker, Kubernetes and Zabbix
Extensive experience working in RedHat Linux environment and MySQL database.
Working knowledge of IIS (web Server), Citrix, RDP and Windows Servers
Software development life-cycle (SDLC) exposure with technical leadership ability to Design, coding, testing and Integration phases
An ability to learn new technologies/systems and assimilate new information quickly in a fast-paced and constantly changing environment
Strategic thinker with a strong service orientation Minimum experience required- 3 to 7 years
Qualification- BE/B.Tech or MCA regular