Senior Information Security Analyst @ Talentco Hr Services

Job Description

Job Title: Sr. Contact Center Information Security Specialist Job Location: Hybrid Department: Etech Technology Solutions (ETS) Location: Gandhinagar (preferred) Visit us: www.etechgs.com What We Offer Schedule Attendance Bonus Health Insurance Tuition Reimbursement Incentive components campaign-wise Work-Life Balance Initiatives Rewards & Recognition Internal movement through IJP What Youll Be Doing Information Security Governance: Contribute to the development and execution of information security governance frameworks, policies, and procedures for PPS Operations. Participate in defining and conveying the departments information security goals and projects. Offer expertise and assistance to senior management in shaping information security strategy and risk threshold. Risk Management: Participate in the establishment and upkeep of a thorough risk management program. Play a role in recognizing, evaluating, and alleviating information security. risks. Perform routine risk evaluations and verify the execution of risk mitigation strategies. Engage with stakeholders to guarantee a comprehensive grasp of risks and their suitable management. Compliance Management: Guarantee adherence to pertinent laws, regulations, and industry standards (e.g., GDPR, Manage and supervise internal audits and evaluations related to information security. Formulate, harmonize, and sustain an information security compliance initiative. Security Awareness and Training: Foster a security-conscious culture among employees and stakeholders. Stay current with evolving threats and industry best practices to bolster awareness endeavors. Collaborate with the Training team to create and present information security awareness and training initiatives Incident Response and Recovery: Assist with crafting and sustaining an incident response plan, ensuring its efficacy. Participate in addressing information security incidents, encompassing containment, inquiry, and restoration. Help develop assessments following incidents and enforce remedial measures to avert future occurrences. Vendor and Third-Party Risk Management: Assist with supervising the evaluation and control of information security risks linked to vendors and third parties. Help with sustaining a program for managing vendor-related risks, Work in conjunction with procurement and legal departments to embed security requisites within contracts. What We Expect You To Have: 5+ years of experience 4+ years in a management position related to IT Bachelors degree in computer science, information security, or a related field (advanced degree preferred) Strong knowledge of information security frameworks, standards, and best practices (e.g., ISO 27001, SOC 2). Working knowledge of pertinent regulations and data protection laws (e.g., GDPR, CCPA). Exposure to information security, risk management, and compliance, preferably in the B2B travel industry Excellent understanding of voice and data networking Prior call center operations experience is preferred Previous experience in the travel/hospitality industry is considered an asset Project Management / Six Sigma experience is considered an asset Effectively communicate with individuals at all levels internally and externally Solid analytical skills which result in sound decisions, solutions, and recommendations Must possess excellent customer service, follow-up, and organizational skills Demonstrated ability to operate successfully in a time-sensitive and fast-paced environment Stay abreast of industry standards, monitor and review best practices, and make changes as necessary Shift: 5/6 pm - 2/3 am. 5 days working. (Cab facilities will be provided as per your shift, free of cost

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: IT Operations / EDP / MIS
Functional Area: Not Applicable
Role/Responsibilies: Senior Information Security Analyst

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Keyskills:   Information Security Governance Risk Management Compliance Management IT Management Project Management Six Sigma Call Center Operations Networking Analytical Skills Customer Service Security Awareness Training Incident Response Recovery Vendor ThirdParty Risk Management TravelHospitality Industry Knowledge Organizational Skills