Appointment Coordinator @ Fondstaff

Job Description

Appointment Scheduling: Using online scheduling systems to coordinate and manage appointments between healthcare team and patients. Ensure accuracy and efficiency in scheduling. Communication: Communicate with patients to understand their scheduling needs and preferences. Online Platform Management: Proficiently navigate and manage the features of online appointment scheduling platforms. Patient Support: Offer assistance and. guidance to patients navigating the online appointment system. Address inquiries ,resolve concerns, and provide exceptional customer service to enhance the overall patient experience. Compliance and Security: Adhere to privacy and security regulations governing patient information. Ensure compliance with healthcare industry standards and guidelines related to appointment scheduling. Skills: scheduling,online,skills,appointment scheduling,customer service,customer,communication,management,healthcare,platforms

Employement Category:

Employement Type: Full time
Industry: Recruitment Services
Role Category: Back Office OperationsData Entry
Functional Area: Not Applicable
Role/Responsibilies: Appointment Coordinator

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Keyskills:   scheduling online appointment scheduling customer service customer communication management healthcare platforms skills