E-commerce Executive @ Knowplicity

Job Description

Job Summary: We are seeking a dynamic and experienced E-Commerce Executive to join online sales for our Kids wear brand SweetLime By AS. The ideal candidate will be responsible for managing and optimizing our online store and enhancing the overall customer experience. This role requires a combination of technical proficiency, marketing acumen, and a deep understanding of the garments industry. Responsibilities: Oversee the day-to-day operations of our online store, ensuring accurate product listings, pricing, and inventory management. Collaborate with the product development team to showcase new collections and products on the website. Respond promptly to customer inquiries, address concerns, and ensure a high level of customer satisfaction. Work closely with internal departments, including product development, marketing, and logistics, to ensure seamless operations. Collaborate with IT teams to address technical issues and implement new features on the E Commerce. platform. Manage and maintain the E Commerce platform, ensuring optimal functionality and security. Conduct market research to stay informed about industry trends, competitor activities, and customer preferences. Create compelling product descriptions, marketing copy, and promotional materials. Qualifications: Currently enrolled in a Bachelors degree program in Marketing, Business Administration, E-commerce, Fashion or a related field. Proven experience in E Commerce management, preferably in the garments industry. Strong understanding of online marketing strategies and digital platforms. Familiarity with E Commerce platforms Exceptional communication and interpersonal skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with basic analytics tools. Excellent written and verbal communication skills. Ability to multitask, prioritize assignments, and work effectively in a team environment. A proactive and self-motivated attitude with a willingness to learn and take on new challenges

Employement Category:

Employement Type: Full time
Industry: Others
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: E-commerce Executive

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Keyskills:   online marketing communication interpersonal skills ECommerce management digital platforms E Commerce platforms Microsoft Office Suite analytics tools