Team Leader - On Payroll - (Navi Mumbai)
- Knowplicity
- 1 to 4 Yrs
- Mumbai
- 1 month ago
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Job Description
Hiring for Team leader
- Work From Office
- Qualification: Graduate mandatory with 1 to 3 years of Team Leader
- Experience: (BSFI, BPO/Contact Centre EXP)
- Age - 30
- Location: Belapur
- Salary: up to 35k in hand
- Shifts: Day Rotational Shifts
Responsibilities:
- Lead and motivate teams to achieve targets and deliver exceptional service.
- Manage inbound and outbound processes efficiently and ensure quality.
- Handle escalations and complex customer queries with professionalism.
- Monitor team performance and implement growth strategies.
- Collaborate with teams to enhance overall customer experience.
- Requirements:
- Graduates with leadership experience preferred.
- Excellent communication skills.
- Strong analytical abilities.
- Proven track record of meeting targets.
- Familiarity with CRM tools.
Interested can call or WhatsApp on the below number
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Regards,
HR
Employement Category:
Employement Type: Full timeIndustry: Financial Services
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Team Leader - On Payroll - (Navi Mumbai)
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