Min 2 yrs of exp in customer service.
Location. Lower parel. Their head office.
It is50 6 days working - Mon to Sat.
All F2F interviews only.
Position: Customer Experience Executive Frontend Team
ABOUT THE ROLE:
Assist in providing world-class customer care to customers by supporting
the front end via email, chat and phone.
Consistently work with other teams to track, solve and innovate our
processes and procedures to provide the best customer care in the world
Liaise with production to fix individual customer issues and alterations.
Should be empathetic in nature - he must understand the customers
problems and have an intrinsic need to solve for the customers pain
points.
Must be able to communicate well orally as well as on email / chats /
whatsapp etc.
Thanks & Regards,
Taranum
HR Head
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HRGlobal HeadHunters (HRGHH LLP Consultancy)
Keyskills: bpo calling customer service chat outbound inbound emails call support csr
Sectors and Skills hire forBpo Recruitment , Voice Process , Domestic BPO Hiring , Rotational Shift , outbond Sales , Hindi and english communication , HSC ,Graduatell Zero Unemployment is our Moto ll