French Network Analyst @ BPO Convergence

Job Description

Required Skills to Perform the roles & Responsibilities: Spoken and written fluent French Required Multi-year experience working in NOC or L1 OR L2 Network support is preferred . Presentation & demo skills, able to engage in client discussions during workshops Team and action oriented Proactive in prioritizing own workload Open to learn in adjacent and emerging technologies platform Excellent time management Customer facing role with excellent communication skills Work Shift (IST): Canadian working hours (6:00 PM to 3:00 AM, 8:00 PM to 5:00 AM IST) Education Qualifications: Bachelor's Degree (Btech, Science Graduate preferred) EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants qualifications, merits, competence and performance without regard to any characteristic related to diversity

Employement Category:

Employement Type: Full time
Industry: Others
Role Category: Pharmacist / Medical Representative
Functional Area: Not Applicable
Role/Responsibilies: French Network Analyst

+ View Contact

Keyskills:   switching Routing CCNA French NOC client communication time management L1 L2 Network support Presentation demo skills