Online Tech Manager for India @ Fondstaff

Job Description

Description We are seeking a highly skilled and experienced product consultant to join our dynamic APAC team. As an Online Tech Manager, you will play a pivotal role in winning new businesses, helping our customers integrate with Sabre APIs and other relevant products, and optimizing their workflows to meet both the customers and Sabres business goals. You will leverage your extensive knowledge of online technologies, best practices, and industry trends to provide expert guidance to our customers and internal stakeholders. You will be part of the wider Commercial & Services team, supporting presales, implementation, and ongoing optimization efforts. Key Responsibilities Sabre product expert Be the go-to person for Sabre APIs and other products relevant to online business. Presales Understand and document the customers current state with the focus on their business pain points. Author a solution architecture document to address the pain points and create opportunities. . Demonstrate how specific Sabre products help the customer grow. This may include conducting technical workshops for the customers product and technology team. Implementation Train and provide technical consultancy to the customers product and technology team. Ensure they leverage the most optimized workflows and Sabre products. Drive smooth transition from the customers current setup to a full integration with Sabre. Document the customers workflows and how they map to Sabre APIs and other products. Optimization Engage the customer regularly to drive continued partnership and identify opportunities. Keep up-to-date with and document changes in the customers workflows. Champion Sabre products to the customer to create technology stickiness. Champion the customers needs to Sabre product teams. Team player Collaborate with Sabre commercial leaders and other members of the account team to drive customer engagements and new business pursuits. Add to and leverage regional teams product and technology expertise. Build and manage relationship with Sabre product teams, ensuring roadmaps are aligned with customer needs and business goals. Customer technical manager Be the face of Sabre technology to our customers. Maintain good relationship with the customers technology leaders and working-level teams. Be familiar with our customers current state of Sabre integration as well as their roadmaps. Regularly engage our customers through scheduled meetings, technology reviews, and other Sabre events. Be the voice of our customers to Sabre Product/Marketing team by articulating ongoing solutions, investment requirements, and associated business cases. Minimum 10 years travel industry experience. Deep knowledge of travel agency processes and operational standards. Understanding of global GDS industry including competitive environment and business landscape will be an advantage. Proven experience in travel industry, specifically end-to-end online travel agencies workflows, and common operations knowledge. Experience with APIs, preferably hands-on. Ability to lead a project and team. Ability to connect with a variety of audiences at all levels within and outside the organization. Experience in customers presentation to upsell solutions. Strong analytical skills Excellent written and verbal communication skills. Bachelor's degree or equivalent. Minimum 10 years of travel industry experience

Employement Category:

Employement Type: Full time
Industry: Others
Role Category: Data EntrySelf Employed / Freelancer
Functional Area: Not Applicable
Role/Responsibilies: Online Tech Manager for India

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Keyskills:   presales implementation optimization technical consultancy relationship management APIs project management presentation skills analytical skills communication skills Sabre APIs online technologies best practices industry trends workflow optimization travel industry experience GDS industry knowledge