Phone Banking Officer @ Job Circle Hiring

Job Description

Greetings

We're looking for dynamic individuals to join our growing team as Customer Service Representatives(On Payroll)!

Position: Customer Service Representative

Location: [Navi Mumbai]

Responsibilities:

• Interact with customers via phone to provide information and assistance.
• Resolve customer inquiries and issues in a professional and timely manner.
• Document customer interactions and maintain accurate records.
• Collaborate with cross-functional teams to address customer needs.
• Identify and escalate priority issues to the appropriate channels.

Qualifications:

• Any Graduate
• Freshers are welcome
• Age till 32 Max.
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and attention to detail.
• Ability to remain calm and professional in challenging situations.
• Customer-focused mindset with a passion for delivering exceptional service.
• Previous customer service experience is a plus.

Benefits:

• CTC Till 2.5L
• Day Shift.
• 5 Days Working
• Friendly and collaborative work environment

How to Apply: If you're ready to embark on a rewarding career in customer service, please submit your resume and cover letter to [hidden_email]. Be sure to highlight your relevant experience and why you're the ideal candidate for this position.

Walk in Interview Drive (6^th Feb till 20^th Feb)

we are an equal opportunity employer. We encourage applicants from all backgrounds to apply.

Join us in making a difference for our customers apply today!

Regards,

HR Anu 

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Keyskills:   renewals voice support phone banking general insurance domestic bpo customer service