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Car Consultant (Telesales) - Work from Home @ Spinny

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 Car Consultant (Telesales) - Work from Home

Job Description

Role: Car Consultant - Kannada/Marathi

Point of Contact : Mansi (8077381***)


About the Role:
You will be responsible for reaching out and supporting customers in their car buying journey with Spinny. You will play a critical role in customer engagement and must understand customer requirements to recommend products according to their needs.


Ideal Candidate:

  • An ideal candidate would be a hardworking and enterprising individual, with excellent analytical and communication skills.
  • Interested candidates must have an ingenious, scientific approach to problems, backed by a strong outcome-oriented point of view. Interested candidates must have demonstrated experience in customer service.


Key Responsibilities Include:

  1. Building a relationship with the customer over call as the first point of contact from Spinny.
  2. Engaging in active listening with callers, making recommendations for products or services that may enhance their journey.
  3. Utilizing software, databases, scripts, and tools appropriately.
  4. Understanding and striving to exceed call center metrics while providing excellent customer service.
  5. Scheduling customer visits to retail hubs for the hub teams to take further.

Requirements:
1+ years relevant work experience in call center / BPO / tele-sales
Graduate degree
Fluent verbal communication skills: English and regional language
Demonstrated experience in customer service

Job Classification

Industry: Automobile (Automobile Dealers)
Functional Area / Department: Sales & Business Development
Role Category: BD / Pre Sales
Role: Pre Sales Consultant
Employement Type: Full time

Contact Details:

Company: Spinny
Location(s): Pune

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Keyskills:   Telesales Automotive Sales Inbound Sales Automobile Sales Process Sales Outbound Sales Telecalling Auto Sales Car Sales Outbound Calling

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₹ 1-3 Lacs P.A

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Spinny

About Spinny and Truebil:Founded in 2015, Spinny is a used car retailing platform that aims to bring about transparency and convenience in the car buying and selling process in India. Spinny operates across the entire value chain of pre-owned cars, embedding superior technology an...