Team Leader - BPO @ Job Circle Hiring

Job Description

Company Description Fitspire is a health and wellness brand that offers a wide range of vegan and vegetarian, chemical and steroids-free products, aimed at promoting health, fitness, and overall well-being. Our products are globally competitive in terms of authenticity, safety, and performance. Our mission is to make Fitspire the most respected Indian health wellness brand by providing a stronger and healthier environment to the nation. Responsibilities: Answering phones and explaining the products offered by the company. Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data. Asking questions to the customer and understanding their specifications. Resolving queries and issues related to the products and services. Making recordings of all the sales phone calls and sales deals. Taking and processing product orders in a professional manner. Maintaining the database of the customers on. a regular basis. Suggesting solutions based on customers needs and requirements. Expereince to lead the team and manage the process. Qualifications Bachelor's degree or equivalent experience Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department. Professional certification in sales and marketing will be an advantage. Minimum of 2 years of experience in a leadership role within a BPO Strong leadership, coaching, and mentoring skills with a focus on developing team members Ability to work in a fast-paced environment and manage multiple priorities Exceptional communication and interpersonal skills with a focus on customer satisfaction Strong problem-solving and decision-making skills Able to work on a flexible schedule Proficiency in relevant computer applications such as Microsoft Office Ability to tolerate stress and pressure.Experience in the health and wellness industry is a plus Interested candidate may what's their cv on hidden_mobile

Employement Category:

Employement Type: Full time
Industry: Others
Role Category: Pre-Sales
Functional Area: Not Applicable
Role/Responsibilies: Team Leader - BPO

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Keyskills:   Sales Leadership Coaching Mentoring Customer satisfaction Microsoft Office Telecaller TeleMarketer Problemsolving Decisionmaking