Lead Support Engineer @ Shell Info

Job Description

Installation, configuration, administration and troubleshooting issues with WebSphere/WebLogic/JBoss Application Servers. Worked on installation, migration, deployment of Enterprise Applications using WebSphere/WebLogic/JBOSS Application Server and Tomcat Application Server. Horizontal and Vertical clustering and Work Load Management Deploy Application in a clustered Environment. Should have managed any industry leading Application or BI tool on WebSphere/WebLogic/JBOSS for at least 3 years in Production environment. Should have knowledge of client/server architecture and application meta repository. Understanding and debugging of WEB/JAVA applications, different logging, dealing with performance issues, development and QA support, migration support. Adhere to the support processes and best practices, and SLA requirements. Working experience in batch, Perl, UNIX & Shell scripting (any one of them) and automation. Knowledge of Windows/Linux OS and Active directory (AD). Work with platform engineering teams on client issues tracking and resolution. Problem solving skills and attitude for self-learning newer applications. Willingness to work in UK and USA shifts. Good oral and written communication. Generics support skills, good communication, debugging and analytical skills etc. are a prerequisite. IRI Analytical Server IRI Advantage Platform and Unify IBM WebSphere Incident Management (CASD) Oracle DB Monitoring Tool AD LDAP IHS/IIS WEB Servers Unix commands Circana Behaviors As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role: Stay Curious: Being hungry to learn and grow, always asking the big questions Seek Clarity: Embracing complexity to create clarity and inspire action Own the Outcome: Being accountable for decisions and taking ownership of our choices Center on the Client: Relentlessly adding value for our customers Be a Challenger: Never complacent, always striving for continuous improvement Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity Commit to each other: Contributing to making Circana a great place to work for everyone Location This position can be located in the following area(s): Pune/Bangalore

Employement Category:

Employement Type: Full time
Industry: Others
Role Category: Client Server
Functional Area: Not Applicable
Role/Responsibilies: Lead Support Engineer

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Keyskills:   WebSphere WebLogic JBoss Tomcat Enterprise Applications Logging Perl UNIX Shell scripting Automation Active directory Incident Management Horizontal Vertical clustering Work Load Management ClientServer architecture Application meta repository WEBJAVA applications Performance issues Batch WindowsLinux OS Oracle DB Monitoring Tool AD LDAP IHSIIS WEB Servers Unix commands