Optometrist for eyes brand showroom. @ Bright Future

Job Description

JD Optometrist (Retail).

Role: Optometrist
Position Summary: The incumbent shall be responsible providing the best customer experience in our
stores by ensuring high standards of eye testing quality.
Reporting Relationship: Would be directly reporting to Store Manager
Key Responsibilities:
Commitment to Customer Satisfaction
Always putting the customers needs first.
Conducting competent and knowledgeable eye test.
Greeting customers immediately when they enter store. Shows urgency in providing service to
customers and satisfying their needs friendly and high customers service oriented eye test.
Building a strong relationship with customers by engaging the customers by explaining the Eye
Exam Process.
Exploring the underlying reasons for recurring customer problems and also going the extra mile to
find the solutions.
Anticipating the problems before they occur and having a plan of action for them at store level
Eye Test Quality Assurance and Sales
Examine eyes, using observation, and instruments, to determine visual acuity and perception,
focus and coordination
Responsible for converting the prospective customers into actual customers.
Ensure all customers receive accurate diagnosis and appropriate recommendations.
Effective communication with all retail associates to ensure seamless customer experience
Inventory Management
Having the basic understanding of the POS system to ensure transactions are properly and
effectively processed
Working very closely with various departments in the organization till the product reaches the
customer
Approaching customers and keeping the store neatly stacked to avoid shrinkage
Competencies & Educational Qualifications: -
Diploma/Degree/Post Graduate Degree holder in Optometry with minimum 0-3 years of relevant
experience in the industry.

ctc-2.50 to 3.50.

Employement Category:

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Keyskills:   optometry eye testing optometrist