Process Program Manager @ Orange Business

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Process Program Manager

Orange Business
3 - 8 years
Noida, Gurugram
27 days ago
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Job Description

We are looking for motivated senior experienced profile with an agile experience who would like to join this transversal area of business and share its goals and challenges, to be fit for the future and addressing the success of the operational entities, through specific focused functions that are enabling and supporting the transformation for tomorrow

Over all ambition is to evolve our QTB process, tools, people & way of working and bring out automation ideas to optimize our teams utilization and simplify our processes so that we address our customers evolving needs, cope efficiently with increasing complexity and position OBS QTB as market differentiator

A key actor in driving the success of the programs through strong Program Management, Leadership and Communication skills as well as a proven ability to lead, cooperate with key transversal actors and partners along the quote to bill chain and others : CJF , CTIO , IZ, Sales, sourcing, operations, CMI, OINIS
Strong understanding and working practice on Agile methodology with different frameworks (Scrum and SAFe) with focus on quick and successful results
Focus on the organization vision and how to drive our business delivery for the key strategic value prepositions
Continuous improvement - encompassing continuous analysis of the current processes, and run retrospective considering feedback from operational entities, identifying areas of improvement, proposing appropriate changes and evolution to better support and adapt to the continuously changing business needs

Automation and E2E data journey

Different products E2E data journey across different tools
Innovation and Digitalization - all ideas are good ideas representing and champion the Customer within Orange Business Services

Orange Products, Tooling and Data Journey

Strong knowledge on QTB tools and data flow to guarantee data integrity
capable to propose solutions in our tools for non-standard products

knowledge and abilities

Quote to Bill knowledge and experience

IT and Digital working experience

Proven project management skills and experience

Ability to define and improve end to end processes

Customer satisfaction driven and customer facing experience

Strong understanding of internal operations and related processes & tools

Strong transversal and matrix management skills and experience

Strong communication and presentation skills both written & oral (international environment)

Ability to build relationships with peer and management levels within the company

Proven experience in an international multi-cultural environment and remote managed structure

Global Delivery & Operations

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Project & Program Management
Role Category: Technology / IT
Role: IT Project Manager
Employement Type: Full time

Contact Details:

Company: Orange Business
Location(s): Noida, Gurugram

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Keyskills: Business services Automation Customer satisfaction Project management data integrity Scrum Agile methodology Management Continuous improvement Operations

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Orange Business

Orange Business Services is a global IT and communications services provider, with services in 220 countries. We help companies collaborate more effectively, operate more efficiently and engage better with their customers, connecting their people, sites and machines securely and reliably.

Process Program Manager @ Orange Business

Home > Technology / IT