Assistant Manager, Learning & Development @ Globex Digital

Job Description

Job Responsibilities: Work closely with Group Learning and Development Manager, to identify and review training needs in airport lounges and all outlets so as to maintain good quality of customer service. Develop KPIs on learning and development to measure Learning effectiveness. Plan and manage initiatives in the learning calendar to ensure timely implementation for Managers, Operational colleagues, Management Trainees and Interns. Execute training needs assessments and make necessary recommendations & training solutions, ensuring the objectives are fully addressing the companys values, business objectives and results, and the training needs of the employees. Plan, develop, conduct and supervise training and development programs according to business needs. Develop and update training manuals based on operational needs and liaise with overseas managers on training delivery Plan, review, prepare, and monitor the companys Training Budget & Training Plan. Train and. manage the team of internal trainers to ensure effective delivery of all internal trainings. Work closely with External Training providers on external in-house training programs or public programs. Seek best solutions to improve operations workflow procedures. Manage learning programme administration and training records; Monitor the budget allocation for Learning and Development. Assist in setting up new operations and involving in business development Participate in any ad hoc projects that the company assigns Job Requirements: Bachelors Degree in Human Resources or other discipline 8 years of experience in Learning & Development including training design and facilitation Certified in branded training products and psychometric tools (MBTI, 360 assessment, DICS, etc.) is an advantage Hands on experience in E learning design, career development and talent management. Management experience in designing and delivering cultural change programs / projects in a global context A mature individual with excellent interpersonal skills, convincing and influential Fluent in both written and spoken English, Hindi Independent, capable in handling diversity in a multicultural organisation Willing to travel

Employement Category:

Employement Type: Full time
Industry: Others
Role Category: Finance / Accounts / Tax
Functional Area: Not Applicable
Role/Responsibilies: Assistant Manager, Learning & Development

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Keyskills:   Training Programs Training Manuals Business Development Human Resources Facilitation Career Development Talent Management Interpersonal Skills English Hindi Travel Learning Development Training Needs Assessment Training Solutions Training Budget Internal Training External Training Operations Workflow Procedures Learning Programme Administration Training Records Training Design Elearning Design Cultural Change Programs Multicultural Organisation