Job Description
Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with Welcome to Zensar! Read on for more details on the role and about us. Here's how you'll contribute: 10+ years of experience in designing/developing solutions/architecture on ITSM, ITAM, CMDB, HRSD on ServiceNow Tool using industry best practices. Experienced in Requirement Gathering, Effort estimation, Client interaction Should have Handled ITSM/HRSD Implementation projects with various integrations. Experienced with working on proposals. In-depth experience working with ITSM modules (IM,PM,CM,KM,RM & Service catalog) Strong experience in ServiceNow Development (Client Script & Server Script, Notifications, Inbound Outbound email integrations, Workflow & Flow Designer) Evaluation of new features within ServiceNow. Experience in API integrations with other systems. Experience with Integration HUB. orchestrations. Excellent written and oral communication skills, with the ability to communicate effectively to both technical and non-technical audiences. Self-starter capable of working with limited supervision. Strong team leading skills. Interpersonal skills such as facilitation, negotiation, and collaboration with various internal stakeholders. Ability to prepare documents like HLD, LLD Experience in creating Technical Documentation. Strong understanding of Agile methodologies. Strong troubleshooting analytical skills. Ability and willingness to communicate effectively. Ability to work independently as well as gel along with other team members. Experience with the development and maintenance in the following ServiceNow applications: IT Service Management (ITSM). IT Asset Management (ITAM) HRSD ITOM Good to have : SAM & HAM implementation CSM TPSM LSD Advantage Zensar We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA. Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth. At Zensar, you Grow, Own, Achieve, Learn. Learn more about our culture: https://www.zensar.com/careers/who-we-are Ready to #ExperienceZensar Begin your application by clicking on the Apply Online button below. Be sure to have your resume handy! If youre having trouble applying, drop a line to
hidden_emailEmployement Category:
Employement Type: Full time
Industry: IT Services & Consulting
Role Category: Application Programming / Maintenance
Functional Area: Not Applicable
Role/Responsibilies: Solution Architect - Service Now
Keyskills:
ITSM
ITAM
CMDB
ServiceNow
Requirement Gathering
Effort estimation
Client interaction
Workflow
Agile methodologies
Team leading skills
Interpersonal skills
Facilitation
Negotiation
Collaboration
HLD
LLD
Technical Documentation
IT Service Management
IT Asset Management
SAM
CSM
HRSD
ITSMHRSD Implementation
Proposal
ServiceNow Development
Client Script
Server Script
Notifications
Inbound Outbound email integrations
Flow Designer
API integrations
Integration HUB
Troubleshooting analytical skills
HRSD
ITOM
HAM
TPSM
LSD