We are hiring for BPO Team leader (25K Inhand to 30K Inhand)
Salary- 25K to 30K Inhand
Location:- Ghansoli MIDC (Navi Mumbai)Job Responsibility:-
* Team Leader with Minimum 2 yrs in BPO Domestic/International process.
* Monitor and supervise a group of employees to achieve goals that contribute to the growth of the organization.
* Motivate and inspire their team by creating an environment that promotes positive communication, encourages bonding of team members, and demonstrates flexibility
* Knows performance metrics.
Should be aware of SLA, shrinkage, attrition rate, AHT, forecasting. Required Candidate profile
Prior experience of working on the same role for minimum 1 year
Self-motivated
Consultative and solutions focused
Tech savvy, Excellent in MS Excel
Problem solver
Excellent communicator - both written and verbal (English, Hindi)Note: Need Immediate joiner.Interested candidates can share their resumes at am********i@cy*****e.com or call at 9310751***.

Keyskills: BPO team leader Inbound Voice Process Bpo Customer Service team leader Bpo Voice TL
Since 2001, Cyfuture is vesting organizations of all sizes with inventive business solutions ensuring high-caliber performance and improvised brand image. Being a brand that is internationally famed for stupendous service standards, competent handling of IT infrastructure, and reliable corporate ima...