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Call Center Executives @ Trdfin Support

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 Call Center Executives

Job Description

  • Handle inbound and outbound calls from customers and vendors
  • Report to Call centre head with DCR ( daily call report )
  • Handle escalation calls and report to the supervisor immediately where required
  • Should be flexible to work on rotational shifts depending upon everyday call ratio
  • Seize opportunities to upsell products where required

Required Skills:

  • Excellent communication skills
  • Experience in handling inbound/ outbound calls
  • willing to work in flexible shifts
  • Fluency in Tamil and English
  • Hindi will be an added advantage

Job Classification

Industry: Banking
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Account / Relationship Management - Non Voice
Employement Type: Full time

Contact Details:

Company: Trdfin Support
Location(s): Chennai

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Keyskills:   Outbound Sales Head Supervisor Center Head

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#KhetiGaadi is knowledge based Advisory platform to buy, sell, rent and hire #Tractors and Farm Mechanisation equipment with Finance and Insurance support. The platform is one-stop solution for farmers, buyers, sellers and manufacturers to connect with each other in an easy and hassle- free way to f...